Skin360 Biometric Privacy Settlement: Who Qualifies in Illinois

People who scanned their face for a Skin360 assessment while in Illinois from December 9, 2019 through May 5, 2023 may qualify for a share of the $4.7 million settlement. Both Neutrogena Skin360 and NeoStrata Skin360 are covered. Payment amounts depend on valid claims; submit one claim per person by November 25, 2026.

Neutrogena Skin360 BIPA Settlement
IL Only

Claims open Deadline: November 25, 2026

Who qualifies?

People who performed a Skin360 facial skin assessment while in Illinois from December 9, 2019, through May 5, 2023. This includes Neutrogena, NeoStrata and other Skin360 versions used through an app or website.

How much could I receive?

An equal share of the money remaining after fees and settlement costs. There is no fixed dollar amount per person; the final payment depends on how many valid claims are submitted.

Do I need supporting documents?

Provide when you used the Skin360 assessment in Illinois. The administrator may later request evidence such as an Illinois ID or utility bill, so a claim should not be treated as exempt from verification.

Do I need a notice ID or PIN?

The saved materials do not establish a notice ID or PIN requirement. Use the official form and contact the administrator if you need help identifying your record.

What is the deadline?

November 25, 2026. For mailed claims, aim for arrival by that date: the notice's summary says received, while its detailed instructions say postmarked.

How do I claim?

Submit one claim online or request a paper form to mail. If paid by check, cash it within 90 days; expired checks will not be replaced.

Open the official settlement website →

Who qualifies for this settlement?

The settlement covers people who completed a Skin360 facial assessment while in Illinois during the class period.

  • The assessment must have used a Skin360 mobile or web application.
  • The class period is December 9, 2019 through May 5, 2023.
  • The notice lists exclusions for the defendant and affiliates, court personnel, counsel, timely opt-outs, and their successors or assigns.

How much could I receive?

Each valid claimant will receive an equal share of the money left in the .7 million fund after approved deductions. The exact amount is not known yet.

  • The payment depends on how many valid claims are filed.
  • Administration, attorneys fees and costs, and service payments are paid from the fund.

How do I file a claim?

Submit a Claim Form by November 25, 2026.

  • File online through the official settlement website.
  • A paper form may be requested and must be postmarked by the deadline.
  • The notice does not require supporting documents with the claim.

What happens if I opt out?

A timely opt-out gives up settlement benefits but preserves the ability to pursue your own claims.

  • Requests must be sent by mail or email by November 10, 2026.
  • The request must include the information and statements listed in the notice and your signature.

Can I object to the settlement?

Class members who remain in the settlement may file a written objection by November 10, 2026.

  • The objection must be filed with the Court and served on counsel as described in the notice.
  • Objecting is different from opting out and does not automatically remove you from the settlement.

When will payments be sent?

Payments will be made after the settlement becomes final and any appeals are completed. The notice does not give a fixed payment date.

  • The final approval hearing is scheduled for December 17, 2026 at 10:00 a.m. Eastern Time.
  • Class members do not have to attend the hearing.

What if I do nothing?

A class member who does nothing will receive no payment and, if the settlement is approved, will be bound by the judgment and release.

  • A valid Claim Form is required for payment.

Other Important Dates

  • Exclusion deadline: 2026-11-10
  • Objection deadline: 2026-11-10
  • Final approval hearing: December 17, 2026 at 10:00 a.m. Eastern Time
  • Hearing location: Courtroom 5W, U.S. District Court for the District of New Jersey, 402 East State Street, Trenton, NJ 08608

Case Details

  • Total settlement fund: $4,700,000
  • Case name: Melzer v. Johnson & Johnson Consumer, Inc.
  • Case number: 3:22-CV-03149-MAS-RLS
  • Court: United States District Court for the District of New Jersey
  • Administrator: Postlethwaite & Netterville, APAC
  • Official Settlement Website: https://www.skin360bipasettlement.com/

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →
Official NoticeRead the full notice

Official Notice

Read the notice PDF or the text version below.

Information last updated on 2026-10-07