Neutrogena Skin360 BIPA Settlement

This proposed settlement resolves claims that Skin360 facial-assessment tools collected or used facial geometry without the disclosures and consent required by Illinois biometric privacy law. Illinois users who completed a qualifying Skin360 assessment may submit a claim for a share of the settlement fund.

Neutrogena Skin360 BIPA Settlement
deadline November 25, 2026
no proof Pro rata cash payment
status Proposed settlement; final court approval is still required.
Note: This is an informational summary only. Official terms, full details, and claim forms are on the administrator site and court documents.

Benefit Summary

Eligible class members: available benefits include Pro rata cash payment.

Payments come from the $4,700,000 settlement fund and may change after approved deductions.

Available Awards

Pro rata cash payment

Who Is Included

People who, while in Illinois, performed a Skin360 skin assessment through a mobile app or web app between December 9, 2019 and May 5, 2023, subject to the notice exclusions.

  • Products included: Neutrogena Skin360, NeoStrata Skin360, and other Skin360 collaborations accessed by mobile or web application
  • Purchase window: December 9, 2019 through May 5, 2023
  • Proof required: Submit a valid Claim Form. The notice does not identify supporting documents required with the claim.

Claim and Payment Information

  • Claim method: Online or by mail.
  • Claim deadline: 2026-11-25
  • Instructions: Submit the online Claim Form by November 25, 2026, or request and mail a paper form postmarked by that date.

Questions & Answers

Who qualifies for this settlement?

The settlement covers people who completed a Skin360 facial assessment while in Illinois during the class period.

  • The assessment must have used a Skin360 mobile or web application.
  • The class period is December 9, 2019 through May 5, 2023.
  • The notice lists exclusions for the defendant and affiliates, court personnel, counsel, timely opt-outs, and their successors or assigns.

How much could I receive?

Each valid claimant will receive an equal share of the money left in the .7 million fund after approved deductions. The exact amount is not known yet.

  • The payment depends on how many valid claims are filed.
  • Administration, attorneys fees and costs, and service payments are paid from the fund.

How do I file a claim?

Submit a Claim Form by November 25, 2026.

  • File online through the official settlement website.
  • A paper form may be requested and must be postmarked by the deadline.
  • The notice does not require supporting documents with the claim.

What happens if I opt out?

A timely opt-out gives up settlement benefits but preserves the ability to pursue your own claims.

  • Requests must be sent by mail or email by November 10, 2026.
  • The request must include the information and statements listed in the notice and your signature.

Can I object to the settlement?

Class members who remain in the settlement may file a written objection by November 10, 2026.

  • The objection must be filed with the Court and served on counsel as described in the notice.
  • Objecting is different from opting out and does not automatically remove you from the settlement.

When will payments be sent?

Payments will be made after the settlement becomes final and any appeals are completed. The notice does not give a fixed payment date.

  • The final approval hearing is scheduled for December 17, 2026 at 10:00 a.m. Eastern Time.
  • Class members do not have to attend the hearing.

What if I do nothing?

A class member who does nothing will receive no payment and, if the settlement is approved, will be bound by the judgment and release.

  • A valid Claim Form is required for payment.

Other Important Dates

  • Exclusion deadline: 2026-11-10
  • Objection deadline: 2026-11-10
  • Final approval hearing: December 17, 2026 at 10:00 a.m. Eastern Time
  • Hearing location: Courtroom 5W, U.S. District Court for the District of New Jersey, 402 East State Street, Trenton, NJ 08608

Case Details

  • Total settlement fund: $4,700,000
  • Case name: Melzer v. Johnson & Johnson Consumer, Inc.
  • Case number: 3:22-CV-03149-MAS-RLS
  • Court: United States District Court for the District of New Jersey
  • Administrator: Postlethwaite & Netterville, APAC
  • Official Settlement Website: https://www.skin360bipasettlement.com/

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →

Official Notice

Read the notice PDF or the text version below.

Official Notice PDF
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Information last updated on 2026-09-16