Columbus Regional Patient Portal Settlement
This proposed class action settlement concerns claims that Columbus Regional shared certain patient information with third-party technologies without consent. Columbus Regional denies wrongdoing. The notice describes relief for qualifying Indiana patient portal users and explains how to submit a claim, enroll in the privacy service, object, or leave the settlement.

Benefit Summary
Eligible class members: available benefits include $25.50 cash payment, 1 year CyEx Privacy Shield Pro.
Available Awards
$25.50 cash payment
Who Is Included
The formal class definition covers Columbus Regional patients who reside in Indiana and logged into a patient portal account between November 1, 2017 and June 30, 2022. Page 1 also says included patients completed registration for electronic-record access before logging in. The notice does not explain whether registration is an additional requirement; affected readers should confirm with the administrator.
- Proof required: For a cash claim, the claimant must verify class membership using the Class Member Login ID and Password in the emailed notice. A person who did not receive those credentials may email the settlement contact to verify identity and obtain them. The notice does not state that documentation of monetary losses is required. Privacy-service enrollment is provided through an emailed code after the Final Approval Order.
Claim and Payment Information
- Claim method: Online submission or mailed paper Claim Form
- Claim deadline: 2026-09-19
- Instructions: Complete a Claim Form online through the settlement website or download, print, and mail a paper form. Use the Class Member Login ID and Password from the emailed notice; people without those credentials may email the settlement contact to verify their identity and obtain them.
Questions & Answers
Who does the formal Settlement Class definition cover?
The notice contains differing wording about whether completing portal sign-up or registration is also required. See the issues noted above before relying on the formal class definition alone.
- The formal class definition covers Columbus Regional patients who reside in Indiana and logged into a patient portal account from November 1, 2017, through June 30, 2022.
- The notice also lists exclusions. These include certain court-related people, Columbus Regional-related officers and entities, Class Counsel, people who validly leave the settlement, and legal representatives, successors, or assigns of excluded people.
What benefits does the notice offer, and can I get both?
The notice says Columbus Regional will pay approved class claims and certain case-related expenses separately. It does not state a total settlement fund or say that the $25.50 payment will be reduced based on the number of claims.
- A class member who files a timely, valid claim and chooses cash can receive $25.50.
- Class members may also enroll in one year of the CyEx Privacy Shield Pro product.
- These are not alternatives. A person may seek the cash payment and enroll in the privacy product.
What do I need to do to request the $25.50 cash payment?
The notice requires a timely, valid claim for the cash payment. It identifies login credentials and identity verification, but does not specify any additional documentary-proof requirement for a cash claim.
- Complete and submit a Claim Form online or mail a paper Claim Form.
- To file, the notice says to use the Class Member Login ID and Password provided in the emailed notice.
- If those credentials were not received, the notice directs a person who believes they are a class member to email the settlement contact to verify identity and obtain them.
When is the deadline to submit a cash claim?
Submitting a claim is the only way to receive the cash payment.
- File online by 11:59 p.m. EST on September 19, 2026.
- Or mail a paper Claim Form postmarked by September 19, 2026.
How does enrollment in the one-year CyEx product work?
Final approval has not yet been granted merely because a hearing date is scheduled.
- The notice says class members are entitled to enroll in the product for one year, but enrollment does not occur through the cash Claim Form.
- If the court enters a Final Approval Order, the notice says an email with instructions and an enrollment code will be sent within 30 days.
- A person can enroll in the privacy product in addition to filing a cash claim.
When and how would a cash payment be sent?
The scheduled fairness hearing is July 22, 2026, but that date does not itself mean the settlement has final approval or that payments will be sent then.
- The court must approve the settlement, and the claim must be approved by the Settlement Administrator.
- Payment is due by the later of 14 days after final approval or 30 days after the Settlement Administrator receives the total amount of approved claims.
- Payment is by check unless the claimant chooses PayPal, Venmo, or Zelle. A check expires 180 days after it is issued.
How do I exclude myself (leave the settlement), and what does that change?
Send the exclusion request to Columbus Regional Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799.
- To leave the settlement, send a written exclusion request by mail or delivery no later than June 22, 2026.
- The request must identify the case, provide the class member's name, current address, telephone number, and unique ID, be physically signed, and clearly request exclusion.
- A person who leaves cannot receive settlement benefits and should not submit a Claim Form. Leaving preserves the person's existing right to sue Columbus Regional about the claims in this case.
How can I object to the settlement or ask to speak at the hearing?
Only a person who remains in the class may object. Excluding yourself means you cannot object because the settlement no longer affects you.
- You must file a signed written objection with the court and mail copies to the Settlement Administrator, Class Counsel, and Defendant's Counsel at the addresses in Question 17 of the notice.
- The objection must include your name and address, why you say you are a class member, your reasons and supporting legal authority or evidence, attorney information, whether you plan to attend the hearing, and certain information about prior class-settlement objections.
- To speak at the hearing, include a Notice of Intent to Appear in the objection. The objection and notice must be filed with the court and postmarked by June 22, 2026.
What happens if I do nothing?
The notice directs readers to the Settlement Agreement for the specific released claims and parties.
- If you do nothing, you will not receive a cash payment or the privacy-product benefit.
- Unless you validly exclude yourself, you will give up the right to sue Columbus Regional over the claims resolved by this settlement, even if you do not submit a claim.
Other Important Dates
- Exclusion deadline: 2026-06-22
- Objection deadline: 2026-06-22
- Final approval hearing: July 22, 2026 at 9:30 a.m.
- Hearing location: Remote attendance by telephone or WebEx
Case Details
- Case name: Brian Elkins and Annie Elkins v. Bartholomew County Public Hospital d/b/a Columbus Regional Health
- Case number: 49D01-2305-PL-020792
- Court: Marion County Superior Court, State of Indiana
- Administrator: Settlement Administrator
- Official Settlement Website: https://ColumbusRegionalSettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits