Whirlpool Refrigerator Wire Harness Settlement: Who Qualifies

How can I tell whether my refrigerator is included?

• The refrigerator must be a qualifying Whirlpool-manufactured model made from 2018 through 2021 under the Whirlpool, Maytag, KitchenAid, or JennAir brands.
• It must have a matching serial number. A listed model number alone is not enough.
• The class generally covers people who bought a new qualifying refrigerator for residential use in the United States or its territories, received one with a home purchase or remodel, or received one as a gift from an eligible purchaser.

What could I receive for a repair or replacement I already paid for?

• For repairs paid in years 2 through 4 after the In-Service Date, the reimbursement is 75% of qualifying repair costs if Whirlpool was notified before payment, or 65% if it was not.
• For year 5, it is 60% with prior notice or 50% without it. For years 6 through 7, it is 45% with prior notice or 35% without it.
• For a qualifying replacement, the payment is a percentage of the refrigerator’s original purchase price: 50% or 45% in years 2 through 4; 40% or 35% in year 5; and 30% or 25% in years 6 through 7. The first percentage in each pair applies when Whirlpool was notified before the out-of-pocket payment.
• Any compensation or voluntary benefit already received from Whirlpool for the same issue reduces the reimbursement.

What repair coverage is offered if my refrigerator already has the problem and I have not repaired or replaced it?

• If the issue happened in years 2 through 4 after the In-Service Date, the repair option covers parts and labor.
• If it happened in years 5 through 7, the repair option covers parts but not labor.
• If the date the issue began cannot be shown, the notice treats it as a year-7 issue for relief purposes.
• The notice says Whirlpool will contact a person choosing repair after the claim is approved to arrange the repair or delivery of parts.

What should I do if the wire problem happens after May 5, 2026?

• The issue must arise after May 5, 2026 and between years 2 and 7 after the refrigerator’s In-Service Date.
• For repair coverage, contact Whirlpool within 90 days of the issue and before having the refrigerator repaired or replaced.
• For cash reimbursement, contact the Settlement Administrator within 90 days. The notice also says post-notice claims must be made before repair or replacement.
• Future repair coverage is parts and labor in years 2 through 4, and parts only in years 5 through 7.

What deadlines apply, and can I seek benefits for more than one refrigerator?

• For past or preexisting issues, submit the Claim Form and required documentation by November 2, 2026.
• For a post-notice issue, act within 90 days after first experiencing the issue. The issue itself also must occur within seven years of the In-Service Date.
• The notice allows one benefit for each qualifying refrigerator. A separate Claim Form is required for each refrigerator for the past or preexisting claim process.
• Someone who paid for wire splicing or wire reconnection may be eligible for additional benefits under the existing-issue section, in addition to partial reimbursement for that wire work.

What information and proof does the notice say claimants need?

• Past and existing-issue claims require the refrigerator’s model and serial numbers.
• For past repair or replacement costs, the notice requires proof of qualifying acquisition, the wire issue, and the out-of-pocket cost. It says some requirements may be established with a declaration instead of documents.
• People identified by Whirlpool as having previously contacted it about a Wire Harness Issue do not need additional proof of that issue or of their prior Whirlpool contact. They still need evidence of costs for reimbursement claims.
• The notice warns that failing to provide requested Claim Form information or to upload or mail documentary proof means no compensation or benefit. Because the notice does not clearly explain how that rule works with the declaration option, readers should follow the Claim Form instructions closely.

What claims do I give up if I stay in the settlement, and what does opting out do?

• If you stay in the class and the settlement becomes final, you give up covered economic-loss claims concerning the refrigerator’s wire-harness issue and its external features.
• You do not give up claims for personal injury or for damage to property other than the refrigerator itself.
• To preserve the right to bring your own lawsuit about the released claims, you must request exclusion. A valid exclusion request must be individually signed and sent with the required information by June 2, 2026. People who exclude themselves cannot receive settlement benefits.

The official notice contains wording that does not line up cleanly in every place. We have not guessed at a resolution; check the notice and confirm important details before acting.

• For an existing unrepaired wire-harness issue, the notice offers a cash option but labels it reimbursement for a paid replacement; it does not explain the procedure for someone who has not yet paid for a replacement.
• The notice allows a declaration for some requirements but elsewhere says documentary proof is required for compensation. It does not clearly identify which requirements a declaration can satisfy by itself.