This proposed data-security settlement concerns Private Information that may have been compromised at On Q Financial. Eligible class members must submit a timely claim form to receive settlement benefits. They may seek documented-loss reimbursement and an estimated cash payment, and may also claim identity theft and fraud monitoring.

Benefit Summary
Eligible class members may receive Up to $5,000 documented losses plus Estimated $50 cash payment plus One year identity and fraud monitoring.
Payments come from the $1,250,000 settlement fund and may change after approved deductions.
Available Awards
Up to $5,000 documented losses + Estimated $50 cash payment
Who Is Included
Individuals whose Private Information may have been compromised in the Data Security Incident on or around February 20, 2024, subject to the listed exclusions.
- Proof required: A documented-loss claim needs reasonable documentation, such as credit card or bank statements, invoices, telephone records, or receipts. No documentation is required for the alternative cash payment or monitoring benefit. Claimants still must submit a Claim Form.
Claim and Payment Information
- Claim method: Online submission or mail
- Claim deadline: 2026-10-28
- Instructions: Submit a Claim Form and any necessary documentation online or mail it by the stated deadline. Claim forms are available on the settlement website or by telephone.
Questions & Answers
Who is covered by the settlement?
The notice says the incident may have exposed clients’ names and Social Security numbers. It does not say that you must show that your information was actually misused to be in the Settlement Class.
- You must be an individual whose Private Information may have been compromised in the On Q data-security incident around February 20, 2024.
- You are not included if you are a presiding judge or immediate family member or staff, On Q or a listed related entity, someone who properly opts out, or the successor or assign of an excluded person.
Can I claim more than one benefit?
The two cash benefits are not mutually exclusive: the notice says Class Members may choose one or both. The monitoring benefit is also available in addition to those payments. You must submit a claim form to receive any of these benefits.
- You may claim a documented-loss payment of up to $5,000.
- You may also claim an alternative cash payment, estimated at $50.
- You may additionally claim one year of identity theft and fraud monitoring.
What do I need for a documented-loss claim?
Examples listed in the notice include certain phone or internet charges, credit reports, qualifying credit-monitoring or fraud-resolution costs, and expenses directly related to identity theft or fraud. If the administrator finds the documentation insufficient and you do not fix the problem, the notice says your request will be treated as a claim for the alternative cash payment instead.
- The loss must be an actual unreimbursed out-of-pocket loss or consequential expense, or time spent dealing with the incident.
- It must have been incurred on or after February 20, 2024, and be more likely than not connected to the incident.
- Provide reasonable supporting records, such as bank or credit-card statements, invoices, telephone records, or receipts.
Is the estimated $50 payment guaranteed, and do I need proof for it?
The cash payment is only an estimate. Its final amount may change proportionally based on valid claims and the money remaining after settlement expenses, approved fees and awards, and approved monitoring and documented-loss claims are paid.
- No documents are required for the alternative cash payment.
- No documents are required to select the monitoring benefit.
What does the identity and fraud monitoring benefit include?
The settlement fund pays for the new monitoring benefit, but not for On Q’s original monitoring offer.
- The benefit provides a code to enroll in one year of identity theft and fraud monitoring.
- It includes single-bureau credit monitoring, up to $1 million in insurance for covered fraud or identity-theft losses during that year, and access to a dedicated rehabilitation specialist.
- If you accepted On Q’s original monitoring offer, you may claim an additional year through this settlement.
How and when do I submit a claim?
The mailing address is Feathers et al. v. On Q Financial, LLC, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.
- Submit a claim online by October 28, 2026, at 11:59 p.m. Eastern Time, or mail it with a postmark by October 28, 2026.
- Include any documentation needed for a documented-loss claim.
- Claim forms are available from the settlement website or by calling (833) 930-0180.
What is the difference between opting out, objecting, and doing nothing?
If you do nothing, you will not receive benefits and will give up the right to bring or continue a lawsuit about the claims released by the settlement. The deadline to opt out is also September 28, 2026.
- Opting out means leaving the settlement. You will receive no settlement benefits, but keep the right to separately sue On Q about the claims resolved here.
- Objecting means asking the court not to approve some or all of the settlement. You can object only if you stay in the settlement, and you may still submit a claim.
- A written objection must include the listed identifying information, proof of class membership, reasons for the objection, and your signature. It must be mailed and postmarked by September 28, 2026.
When might benefits be sent, and do I need to attend the court hearing?
Benefits are not scheduled for a fixed date. They will be distributed as soon as possible only if the court grants final approval and after any appeals are resolved. The hearing date or time may change.
- The court hearing is scheduled for November 16, 2026, at 10:00 a.m. Mountain Time.
- It is scheduled at the Superior Court of Arizona Maricopa County, Central Court Building, 201 W. Jefferson Street, Phoenix, Arizona 85003.
- You do not have to attend. Even if you object, the court will consider a timely written objection that meets the notice requirements.
Other Important Dates
- Exclusion deadline: 2026-09-28
- Objection deadline: 2026-09-28
- Final approval hearing: November 16, 2026, at 10:00 a.m. MT
- Hearing location: Superior Court of Arizona Maricopa County, Central Court Building, 201 W. Jefferson Street, Phoenix, Arizona 85003
Case Details
- Total settlement fund: $1,250,000
- Case name: Feathers et al. v. On Q Financial, LLC
- Case number: CV2025-037770
- Court: Maricopa County Superior Court
- Administrator: Kroll Settlement Administration LLC
- Official Settlement Website: https://www.OnQSettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits