Lowe Engineers Data Breach Settlement

This settlement is for people Lowe notified about a possible effect on their personal information from the December 2024 Data Incident. Receiving this notice does not mean the Court has found Lowe did anything wrong.

• You must be someone Lowe notified that your personal information was potentially affected by the Data Incident.
• You are not included if you are Lowe or one of its officers, directors, or related companies; validly opt out; are the judge, the judge’s family or staff; or perpetrated the Data Security Incident.

Class Members may seek credit monitoring and choose cash benefits. The two documented-loss benefits are described separately, while the $50 payment is an alternative to every other cash-payment option. In other words, do not choose the $50 payment if you want either documented-loss payment.

• Up to $500 for documented out-of-pocket expenses caused by the Data Incident.
• Up to $5,000 for qualifying identity-theft or fraud losses.
• Two years of CyEx Financial Shield Total credit-monitoring services.
• A $50 one-time alternative cash payment.

The two documented-loss benefits have different date ranges. Check the dates carefully before submitting a claim.

• Out-of-pocket expenses must have occurred from October 9, 2025, through October 15, 2026.
• Identity-theft or fraud losses must have occurred from December 27, 2024, through January 13, 2027.
• For either documented-loss benefit, expenses already reimbursed by another party cannot be claimed.

Documentation is required for the up-to-$500 out-of-pocket benefit and the up-to-$5,000 extraordinary financial-loss benefit. The $50 alternative cash payment does not require proof or an explanation.

• Send records, such as receipts, showing what you spent or lost.
• Your materials should connect the expense or loss to the Data Incident.
• Notes or papers you prepared yourself may support other evidence, but cannot be the only proof.
• For an extraordinary financial loss, also show that the fraud or identity theft was probably caused by the incident, is not included as an out-of-pocket cost, and that you tried to prevent or recover the loss, including through available insurance.

The notice says enrollment codes were sent by postcard. If you no longer have your code, contact the Settlement Administrator.

• The service is CyEx Financial Shield Total for two years.
• It includes $1 million in financial-fraud insurance.
• It monitors fraud or identity theft, unauthorized financial transactions, and personal information connected with high-risk transactions.
• A fraud-resolution agent is available if suspicious activity occurs.
• The notice summary says a valid claim form is the only way to receive settlement benefits, while the monitoring section says enrollment codes were sent by postcard and does not specify whether a claim form is required for enrollment.

The notice says a valid and timely Claim Form is the way to receive settlement benefits. You may request a paper form by phone, email, or mail if needed.

• Submit online by January 13, 2027.
• Or download a form and mail it to the Settlement Administrator.
• A mailed Claim Form must be completed, signed, include supporting documentation when applicable, and be postmarked by January 13, 2027.

Doing nothing is different from opting out. Opting out means formally leaving the settlement.

• If you do nothing, you will not receive a benefit.
• Unless you opt out, you remain in the settlement and give up the rights described in the settlement release.
• If you opt out, you receive no settlement benefit but keep any rights you may have to sue Lowe yourself over the legal issues in this case.

You may exclude only yourself, not someone else. A person who opts out cannot receive settlement benefits.

• Send a written Request for Exclusion to the Settlement Administrator.
• Include the case name and number, your full name, mailing address, telephone number, email address, personal signature, and a statement that you want to be excluded.
• It must be submitted, postmarked, or emailed no later than 30 days before the final approval hearing. The notice does not provide the hearing date; it says it will be posted on the Settlement Website.

The notice does not give a payment date. Appeals, if any, may affect how long distribution takes.

• The Court has not yet approved the settlement.
• The final-approval hearing date, time, and location have not been set in the notice and will be posted on the Settlement Website.
• Payments will be distributed only if the Court grants final approval and any appeals are resolved.