Raging Waters ticket buyers who paid an online processing fee between June 1, 2020 and June 22, 2026 may claim a share of an $850,000 settlement fund based on the processing fees paid. Claims are due November 24, 2026, and one form covers multiple orders. The court has not yet approved the settlement.
Benefit Summary
Eligible online ticket buyers: Covered U.S. residents who paid a processing fee and submit a valid claim.
Your payment is calculated proportionally using the processing fees you paid, the eligible claims and approved settlement expenses. The notice gives no fixed amount per ticket or guaranteed individual payment. Multiple qualifying orders belong on one claim.
Court-approved legal fees and litigation costs, notice and administration expenses, and the representative award come out of the $850,000 before payments to members.
Available Awards
Based on fees paid
Who Is Included
You must have resided in the United States and bought admission tickets through ragingwaters.com between June 1, 2020 and June 22, 2026, paying a processing fee. The notice excludes valid opt-outs; government entities; the parties' lawyers and firms; Festival Fun Parks and its specified related businesses, providers and personnel; the presiding judicial officers, staff and immediate families; and people or entities that already released the same processing-fee claims before final approval. See notice Question 5 for the full exclusions.
- Products included: Admission tickets bought on ragingwaters.com with a processing fee
- Purchase window: June 1, 2020 through June 22, 2026
- Proof required: The claim form does not ask you to attach receipts. It requires a signed certification of qualifying membership and accurate information, and you must provide more information if the administrator asks. The online form uses your Notice ID and confirmation code.
Claim and Payment Information
- Claim method: Online or mail
- Claim deadline: 2026-11-24
- Instructions: Submit one completed, signed claim online by November 24, 2026, or mail it postmarked by that date to Velazquez v. Festival Fun Parks, Attn: Claim Forms, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. Include current contact details and select your payment method. Use the separate PO Box listed in the notice for exclusions or objections.
Questions & Answers
Which purchases count?
The covered purchases are admission tickets bought through ragingwaters.com from June 1, 2020 through June 22, 2026, with a processing fee paid while you were a U.S. resident. The notice does not extend that definition to every purchase at a park or through another ticket seller.
Do I need a separate claim for every order?
No. Submit one claim even if you placed several qualifying orders. The payment formula considers the processing fees paid; sending duplicate claims is not the way to account for multiple purchases.
Will I receive a full refund of my processing fees?
The notice does not promise a full refund or a fixed dollar amount. Approved expenses come out of the fund first. The remaining money is allocated proportionally using processing fees and eligible claims. The $850,000 is the settlement fund, not an individual award.
What if I do not have my Notice ID?
The online claim page requires the Notice ID and confirmation code from your personalized mail or email notice. If you did not receive one but believe you qualify, the page directs you to contact the administrator. The printable form asks for a Notice ID if you received a notice.
Neither version lets this page decide your eligibility. Contact (888) 558-4218 or [email protected] for help. Entry screen and form checked September 8, 2026: https://www.ragingwaterssettlement.com/submit-claim and https://angeion-public.s3.amazonaws.com/www.ragingwaterssettlement.com/docs/Claim%20Form.pdf .
Do I need receipts, and how should I complete the claim?
The two-page form requests contact details, a payment choice and your signed certification. It does not have a receipt-upload requirement. You agree to provide more information if asked and, when filing for someone else, certify that you have authority to do so.
Use your current mailing address; it need not match the address used when buying tickets. Keep your email, phone and address updated so the administrator can deliver payment. Claim form checked September 8, 2026: https://angeion-public.s3.amazonaws.com/www.ragingwaterssettlement.com/docs/Claim%20Form.pdf .
How will I receive the money?
The claim form offers a prepaid Mastercard, PayPal, Venmo, Zelle or a mailed check. Provide the details for the option you select. Payments wait until final approval and resolution of any appeals; the notice gives no definite distribution date.
Payment options checked September 8, 2026 against the official claim form: https://www.ragingwaterssettlement.com/ .
Why does the claim deadline come after the hearing?
The official schedule lists the hearing for November 9, 2026 and the claim deadline for November 24, 2026. They serve different purposes: the court considers approval at the hearing, while members still have until the listed claim deadline to file. Do not substitute the hearing date for the claim deadline.
How do I leave the settlement?
Mail a personally signed request with your name, address and phone number, clearly identifying Andrea Velazquez v. Festival Fun Parks, LLC, Case No. 24STCV20667 and saying you want to be excluded. Your lawyer or another representative cannot sign the exclusion request for you.
It must be postmarked by September 28, 2026 and sent to Velazquez v. Festival Fun Parks, Attn: Exclusions, PO Box 58220, Philadelphia, PA 19102. This differs from the claim mailing address. Leaving means no settlement payment and no right to object, while retaining the ability to pursue the covered claims separately.
How do I object while remaining eligible for payment?
Send a written objection postmarked by September 28, 2026 to Velazquez v. Festival Fun Parks, Attn: Objections, PO Box 58220, Philadelphia, PA 19102. Notice Question 17 gives the complete requirements: case identification, contact details, reasons and supporting material, witnesses, attendance plans, proof or sworn confirmation of membership, and required signatures.
Objecting does not replace a claim. To receive a payment, an objector still needs a valid claim by November 24. A timely written objection does not require you to attend the hearing.
What fees and expenses will reduce the fund?
The notice lists requests of up to $283,333.33 for legal fees, $13,965.86 for litigation costs and $2,500 for the representative, plus an estimated $67,000 for notice and administration. The court decides what to approve. These are settlement-wide expenses, not deductions of those amounts from each claimant.
When is the hearing, and must I attend?
It is scheduled for November 9, 2026 at 9:00 a.m. in Department 6, Spring Street Courthouse, 312 N. Spring Street, Los Angeles. Attendance is optional. You or your lawyer may ask to speak. Check the official site for changes or a possible virtual hearing.
What happens if I do nothing?
You receive no payment without a timely valid claim. Unless you exclude yourself, final approval still binds you to the settlement and releases the processing-fee claims described in the agreement. The notice does not give tax advice; ask a tax adviser about any reporting obligations for a payment.
Other Important Dates
- Exclusion deadline: 2026-09-28
- Objection deadline: 2026-09-28
- Final approval hearing: November 9, 2026 at 9:00 a.m.
- Hearing location: Department 6, Spring Street Courthouse, 312 N. Spring Street, Los Angeles, CA 90012
Case Details
- Total settlement fund: $850,000
- Case name: Andrea Velazquez v. Festival Fun Parks, LLC
- Case number: 24STCV20667
- Court: Superior Court of California, County of Los Angeles
- Administrator: Angeion Group
- Official Settlement Website: https://www.ragingwaterssettlement.com/
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits