This proposed settlement concerns a February 2024 data incident involving Etairos employee information. Eligible people can submit a claim for credit monitoring and may choose either documented expense-and-time benefits or an alternative cash payment. The Court must grant final approval and any appeals must be resolved before payments are made.
Benefit Summary
Eligible class members: choose one: Free credit monitoring plus Up to $4,500 expense reimbursement plus Up to $120 for attested time or Free credit monitoring plus $75 alternative cash payment.
The notice says any court-awarded attorneys’ fees, costs, expenses, and service award will be paid separately and will not reduce amounts available to class members with valid claims.
Available Awards
Up to $4,500 expense reimbursement + Up to $120 for attested time OR $75 alternative cash payment
Who Is Included
U.S. residents who received Etairos’s written Data Incident notification on or around March 22, 2024, subject to the stated exclusions.
- Proof required: For all claims, provide class-membership proof using the unique identifier from the mailed or emailed notice, or the name and physical address provided to Etairos for employment. Expense reimbursement requires related documentation, and expenses reimbursed by another source are excluded. A time claim requires an attestation and a brief description of the actions taken and time spent.
Claim and Payment Information
- Claim method: Mail
- Claim deadline: 2026-12-21
- Instructions: Complete the Claim Form and mail it to the Claims Administrator. The form is available through the settlement website, and you may request a form by calling the listed toll-free number.
Questions & Answers
What proof do I need with my claim?
What do I need to show that I am part of the settlement?
- Use either the unique identifier from the postcard or email notice, or the name and physical address you gave Etairos for employment.
- The notice also says that documentation related to each payment type must be included with the Claim Form. For the $75 alternative payment, it does not specify what particular related documentation is expected beyond the required class-membership proof.
What types of out-of-pocket expenses may be covered?
The expense payment is for unreimbursed costs or losses connected to responding to the incident notice or reducing its effects. The notice lists examples, but says they are not the only possible expenses.
- Costs from February 20, 2024 onward for accessing or freezing and unfreezing credit reports.
- Related incidental costs, such as notary, fax, postage, copying, mileage, and long-distance phone charges.
- Credit monitoring or other mitigation costs incurred from February 20, 2024 through the date you submit your claim.
- Unreimbursed losses tied to identity theft, identity fraud, false tax returns, or other misuse of personal information.
Can I request payment for time I spent dealing with the notice?
Can I request payment for my time even if I did not pay expenses?
- You can request payment for up to 8 hours at $15 per hour, up to $120.
- You do not need to have out-of-pocket losses to request this time payment.
- Provide an attestation and a brief description of what you did in response to the breach notice and the time spent on each action.
- The $120 time amount is included within, not added to, the $4,500 per-person cap for Out-of-Pocket Losses and Attested Time.
Can I receive both the $75 alternative payment and expense or time benefits?
Can I get the $75 payment and reimbursement for expenses or time?
- You may choose the $75 payment instead of a claim for Out-of-Pocket Losses and Attested Time.
- You cannot receive both the $75 payment and the expense-and-time benefits.
- Credit monitoring is a separate benefit that requires a claim, and the notice presents it alongside either payment choice.
Could the Claims Administrator ask me for more information?
What happens after I send in my Claim Form?
- The Claims Administrator reviews whether the information in the Claim Form is complete, timely, and valid.
- It may ask you for more information.
- If requested information is not provided on time, the claim will be treated as invalid and will not be paid.
How do I exclude myself, and what does that change?
How do I leave the settlement instead of participating?
- Send a signed letter saying that you want to be excluded from the settlement in Bueno v. Etairos Health, Inc., Case No. 24-002129-CI.
- Include your name and address.
- Mail it to the Claims Administrator with a postmark no later than November 20, 2026.
- If you exclude yourself, you cannot receive settlement benefits, but you are not bound by the judgment.
When might payments or other benefits be available?
When could benefits be paid?
- Payments can be made only after the Court grants final approval and any appeals are resolved.
- The notice does not say how long that process will take.
- The hearing is scheduled for January 20, 2027, but the Court may move it without additional notice.
Other Important Dates
- Exclusion deadline: 2026-11-20
- Objection deadline: 2026-11-20
- Final approval hearing: January 20, 2027, 9:00 A.M.
- Hearing location: Circuit Court for the Sixth Judicial Circuit in and for Pinellas County, Florida, Clearwater Courthouse, 315 Court Street, Clearwater, FL 33756, Courtroom B (or by Zoom if the Court so orders)
Case Details
- Case name: Bueno v. Etairos Health, Inc.
- Case number: 24-002129-CI
- Court: Circuit Court for the Sixth Judicial Circuit in and for Pinellas County, Florida
- Administrator: Etairos Health Claims Administrator
- Official Settlement Website: https://www.EtairosHealthSettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits