Bigfork Valley Hospital Data Breach Settlement

The monitoring service includes $1 million in medical identity-theft insurance, monitoring for certain healthcare-related information, and access to a fraud-resolution agent if suspicious activity occurs.

• Use the enrollment code sent to you to enroll in three years of CyEx Medical Shield Complete.
• If you no longer have your code, contact the Settlement Administrator to request help.
• The notice does not clearly say whether a Claim Form is also required for credit monitoring, or give a deadline for enrolling in it.

You may seek one or more cash-payment options. The notice says the loss must have occurred from November 4, 2024, through February 1, 2027. A loss already reimbursed by someone else cannot be claimed.

• Ordinary documented losses may cover actual out-of-pocket costs, up to $500, such as credit-report or credit-freeze fees, ID replacement costs, and postage to contact banks.
• Extraordinary documented losses may cover identity-theft or fraud losses, up to $2,000, if the additional requirements are met.
• Lost time can pay up to four hours at $20 per hour, or $80. But it is part of the $500 ordinary-loss cap, not an extra $80 on top of it.

The notice does not require the same type of support for every cash option. Documented-loss claims require supporting records; lost-time claims require the described attestation.

• For ordinary or extraordinary losses, send proof of the amount you spent or lost, such as receipts.
• Your materials should show that the expense or loss was caused by the Data Security Incident. Notes or papers you created yourself may help explain other proof, but cannot support the claim by themselves.
• For extraordinary losses, you also must show that the identity theft or fraud was probably caused by the incident, was not covered by the ordinary-loss claim, and that you tried to prevent or recover the loss, including through available insurance.
• For lost time, check the required box to attest to how you spent the time on incident-related tasks.

This cap applies to cash payments, not the separately described credit-monitoring service.

• Cash payments are collectively limited to $200,000.
• If claimed cash payments exceed that amount, each person’s cash payment will be reduced proportionately.
• The notice does not promise that a person will receive the full stated maximum.

The Court must approve the settlement before payments can be distributed. Appeals, if any, could delay payments.

• The Court’s final approval hearing is scheduled for March 1, 2027, at 2:00 P.M. Central Time, at the Itasca County Courthouse in Grand Rapids, Minnesota.
• You do not have to attend. If you made a timely objection, the Court will consider it even if you do not attend.
• The notice uses the placeholder “Room [Court Room]” rather than providing an actual room number. It also says the hearing date and time can change.