Expired listingThe listed claim deadline was 2026-03-04. This page remains available for reference; check the official settlement website for any later updates.

Free Trial Recurring Billing Settlement: Who Could Claim a Payment

The proposed $33 million settlement covered consumers enrolled in recurring billing by Tarr, Triangle, or Apex entities. Documented losses were paid pro rata, undocumented claims up to $20, and people already refunded by the FTC were paid automatically. Claims closed March 4, 2026; the court has not yet approved it.

Free Trial Recurring Billing Settlement

Benefit Summary

Prior FTC refund recipients without Tarr enrollment: available benefits include Additional FTC payment.

Prior FTC refund recipients with Tarr enrollment: choose one: Additional FTC payment plus Pro rata documented loss payment or Additional FTC payment plus Up to $20 cash payment.

Class Members without a prior FTC refund payment: choose one: Pro rata documented loss payment or Up to $20 cash payment.

Payments come from the $33,000,000 settlement fund and may change after approved deductions.

Available Awards

Prior FTC refund recipients without Tarr enrollment: Additional FTC payment; Prior FTC refund recipients with Tarr enrollment: Additional FTC payment + Pro rata documented loss payment OR Additional FTC payment + Up to $20 cash payment; Class Members without a prior FTC refund payment: Pro rata documented loss payment OR Up to $20 cash payment

Who Is Included

The Class includes people enrolled in recurring billing by a Tarr, Triangle, or Apex Entity from 2009 to present. Defendants and Wells Fargo’s present and former officers and directors are excluded.

  • Products included: Personal care products, electronic cigarettes, and dietary, health, or beauty supplements related to weight loss, muscle development, hair growth, skin care, sexual performance, and cognitive abilities.
  • Proof required: For a documented-loss claim, submit documentation supporting out-of-pocket losses, such as credit card statements, bank statements, or email receipts. Self-prepared documents alone are insufficient. Claimants must certify under penalty of perjury and disclose refunds, chargebacks, or other reimbursements. For the no-documentation payment, no loss documents are required, but the form must provide product, purchase-date, acquisition, recurring-billing, and reimbursement information and be certified under penalty of perjury.

Claim and Payment Information

  • Claim method: Online submission or mail
  • Claim deadline: 2026-03-04
  • Instructions: Eligible claimants who need to file should complete a timely, valid Claim Form online or mail it to the Settlement Administrator at the address on the form. The notice says submitted forms are reviewed and may be checked for fraud, completeness, and timeliness.

Questions & Answers

Who is covered by this settlement?

Who may be included?

  • You are in the Class if you were put into recurring billing by a listed Tarr, Triangle, or Apex business at any time from 2009 to the present. The notice lists the businesses and product names in Question 3.
  • Wells Fargo, and its current and former officers and directors, are excluded from the Class.

I received an FTC refund before. What changes for me?

I already got an FTC refund. Do I need to file a claim?

  • If you already received an FTC refund connected with Triangle or Apex, you do not need to file a claim for the Triangle- or Apex-related settlement benefit. The notice says an additional payment will be handled through the FTC's existing refund programs.
  • If you were also enrolled in Tarr recurring billing, you must submit a claim for Tarr-related benefits. Depending on what you can provide, the notice describes either a documented-loss payment or a no-documentation payment option for Tarr enrollment.
  • The notice says any FTC payment can be subject to a minimum payment threshold set by the FTC.

What can I claim if I have proof of my losses?

What if I have records of what I paid?

  • You may seek a cash payment based on your documented out-of-pocket loss. The amount is not guaranteed: it will be a proportional share of the available money for eligible claims.
  • Useful records can include credit-card statements, bank statements, or email receipts. A handwritten or other self-prepared record alone is not enough, although it can support other records.
  • You must certify whether you received refunds and report any refund, chargeback, or other reimbursement you received.

Can I submit a claim without documents?

What if I do not have receipts or statements?

  • You can submit a claim for a flat payment of up to $20 if you do not have supporting loss documents. This amount may be reduced.
  • The claim form must identify or describe the product, give the purchase date or dates, explain how you got it, and confirm that you were enrolled in recurring billing.
  • You must also state whether you received any refund, chargeback, or reimbursement. If you did, disclose the amount. The claim must be certified under penalty of perjury.

What is the deadline to submit a claim, and what happens after I file it?

How and when do I submit a claim?

  • File online by March 4, 2026, or mail the form so it is postmarked by that date.
  • The administrator may review claims for fraud, lateness, and missing information. It may contact you for more information.

How are payments calculated, and is there a minimum payment amount?

Why might my payment be less than expected, or nothing at all?

  • The notice does not promise a particular amount. Documented-loss and flat-payment claims can be reduced based on the claims submitted.
  • The net fund is initially divided among Triangle-related charges (45.17%), Apex-related charges (32.26%), and Tarr-related charges (22.57%).
  • The administrator may set a minimum payment level. The notice gives $10 as an example. A claim whose calculated payment falls below the threshold would not receive a distribution.

Does every dollar of the $33 million settlement go to claimants?

Does the full $33 million go directly to consumers?

  • The $33 million is described as a global settlement, not as a guaranteed amount for each person.
  • If the Court awards them, attorneys' fees, litigation expenses, and service awards will be paid from the Settlement Fund. The notice also says the net fund is divided among the three business groups before payments are calculated.

What if I want to leave the settlement?

How do I opt out, and what does that mean?

  • You can leave the settlement by mailing a written exclusion request that is postmarked by March 5, 2026. You cannot opt out by phone or email.
  • The request needs your contact information, the product name or names, supporting proof that you are in the Class, a statement that you want to be excluded, and your signature.
  • Leaving means you cannot receive settlement benefits, but you are not bound by the settlement's judgment and keep any right you may have to pursue your own case about the released claims.

How can I object to the settlement?

Can I object instead of opting out?

  • You may object only if you stay in the Class. An objection does not remove you from the settlement.
  • To object, file a written objection with the Court by March 5, 2026. You must also mail it to Class Counsel, Wells Fargo's lawyers, and the Settlement Administrator by that date, or send it by private courier.
  • Your objection must explain what you oppose and why, include your contact information and proof that you are in the Class, say whether you plan to appear or testify at the hearing, and be signed by you or an authorized representative.

When will benefits be sent, and when is the approval hearing?

When could payments be sent?

  • Benefits are not available unless the Court approves the settlement and it becomes final. The notice does not give a payment date.
  • The Final Approval Hearing is scheduled for March 26, 2026, at 1:30 p.m. in Courtroom 14A at the Carter-Keep Courthouse, 333 W. Broadway, San Diego, California. The hearing date, time, or format can change.

Other Important Dates

  • Exclusion deadline: 2026-03-05
  • Objection deadline: 2026-03-05
  • Final approval hearing: March 26, 2026, at 1:30 p.m.
  • Hearing location: Carter-Keep Courthouse, 333 W. Broadway, Courtroom 14A, San Diego, CA 92101

Case Details

  • Total settlement fund: $33,000,000
  • Case name: John McCraner et al. v. Wells Fargo & Co. et al., consolidated with Thomas McNamara v. Wells Fargo & Co. et al.
  • Case number: 3:21-cv-1246-TWR-DDL; 3:21-cv-01245-TWR-DDL
  • Court: United States District Court for the Southern District of California
  • Administrator: Free Trial Recurring Billing Settlement Settlement Administrator
  • Official Settlement Website: https://www.FreeTrialRecurringBillingSettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
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Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
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Official Notice

Read the notice PDF or the text version below.

Official Notice PDF
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Information last updated on 2026-09-26