The proposed $780,000.00 settlement covers legally blind people who made a purchase at a Massachusetts The Container Store location between July 20, 2011 and August 12, 2026 and attempted to credit it to the store's loyalty program. Class members claim $75 for each qualifying purchase through the settlement website; the notice states no claim deadline, and the court has not yet given final approval.

Benefit Summary
Eligible class members: available benefits include Accessible checkout kiosks, $75 per qualifying purchase, pro rata.
Payments come from the $780,000.00 settlement fund and may change after approved deductions.
Available Awards
$75 per qualifying purchase, pro rata
Who Is Included
The proposed class includes legally blind Massachusetts individuals who made qualifying purchases at Massachusetts The Container Store locations from July 20, 2011 through August 12, 2026, sought loyalty-program credit, and encountered a touchscreen kiosk or device without non-visual input methods.
- Proof required: A claim form is required, and the settlement administrator must confirm that the claimant qualifies as a class member. The notice does not state whether documents supporting eligibility or qualifying purchases must be submitted.
Claim and Payment Information
- Claim method: Online claim form
- Instructions: Submit a claim form through the settlement website if you believe you meet the class requirements. The settlement administrator must confirm that you qualify before payment.
Questions & Answers
Who is included in the proposed settlement class?
The settlement class is limited to legally blind people who meet every listed condition. The notice describes the purchase period as July 20, 2011 through August 12, 2026.
- You must have made a purchase at a Massachusetts The Container Store during the stated period.
- At that time, you must have had a vision-related disability requiring assistive technology to access visual information.
- You must have tried to add that purchase to a new or existing loyalty-program account and encountered a touchscreen kiosk or other device without a non-visual way to enter the needed information.
What accessibility changes does the settlement provide?
The notice says the accessibility improvements are for customers who are legally blind or visually impaired, so they can handle transactions independently in a way comparable to sighted shoppers. You do not need to submit a claim form for the company to make these changes.
- The company will install and use fully accessible point-of-sale kiosk devices in each of its store locations.
- It will provide formal employee training on using those devices.
- These changes take effect only if the Court approves the settlement.
How can I seek the $75 payment for a qualifying purchase?
The stated payment is $75 for each qualifying purchase. It is not automatic: doing nothing does not result in a payment.
- Submit a claim form through the website named in the notice.
- Your claim must be confirmed as qualifying.
- Payment also depends on final Court approval and may be reduced on a pro-rata basis, meaning the available money may be divided among qualifying claims.
Does the notice say what proof or documents I need for a claim?
The notice also does not give a deadline for submitting a claim form. It only identifies the settlement website as the place to submit one.
- A claim form is required.
- The notice says your eligibility must be confirmed.
- The notice does not say whether you must submit records or other documents with the claim form.
What happens if I do nothing?
The notice says a person who does not request exclusion is bound, but it does not provide the deadline or instructions for requesting exclusion.
- Doing nothing means you will not receive money from the settlement.
- If the Court approves the settlement, you will still be bound by the settlement unless you request exclusion.
- Being bound means releasing certain claims concerning allegedly inaccessible point-of-sale devices for legally blind people.
How do I object to the proposed settlement?
You do not need to attend the hearing to object, but a written objection is required.
- Send a written objection so that it is received by the Settlement Administrator by October 9, 2026.
- Include your contact information, why you object, whether you or someone for you plans to attend the hearing, and your signature.
- Send it to Cadigan v. The Container Store, Inc., c/o CPT Group, Inc., PO Box 19504, Irvine, CA 92623.
When is the Court hearing, and do I have to attend?
At this hearing, the Court will consider whether to give the settlement final approval. The notice does not say that final approval has already been granted.
- The hearing is scheduled for October 29, 2026, at 2:00 p.m.
- It is scheduled at Suffolk Superior Court, 3 Pemberton Square, 12th Floor, Boston, MA 02108.
- You may attend, but attendance is not required.
How does the settlement fund affect payments?
The $75-per-purchase amount is subject to these deductions and to any applicable pro-rata reduction.
- The proposed total settlement amount is $780,000.
- The notice says proposed lead-plaintiff awards, class counsel fees and litigation expenses, and administration costs will be deducted before the remaining fund is distributed.
- Administration costs are presently estimated not to exceed $12,500.
- Class counsel plan to ask the Court for up to $495,000 in fees and costs.
Other Important Dates
- Objection deadline: 2026-10-09
- Final approval hearing: October 29, 2026 at 2:00 p.m.
- Hearing location: Suffolk Superior Court, 3 Pemberton Square, 12th Floor, Boston, MA 02108
Case Details
- Total settlement fund: $780,000.00
- Case name: Mark Cadigan, et al. v. The Container Store, Inc.
- Case number: 2084CV02119
- Court: Massachusetts Superior Court, Suffolk County
- Administrator: CPT Group, Inc.
- Official Settlement Website: https://www.TCSsettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits