Florence Bank Overdraft and NSF Fees Settlement

Florence Bank agreed to a $390,881 settlement over certain retry and overdraft fees. Eligible customers receive automatic payments based on the qualifying fees they paid, after court-approved deductions. The covered period differs by fee type, and no claim form is required.

Florence Bank Challenged Fees Settlement
Automatic

No claim required

Who qualifies?

Florence Bank personal or business checking-account holders charged retry fees from April 12, 2018, through February 12, 2024, or qualifying APSN overdraft fees from April 12, 2018, through June 5, 2023. APSN fees concern debit transactions authorized with a positive balance but settled with a negative balance.

How much could I receive?

A share of the net settlement fund proportional to your eligible fees. Your payment cannot exceed those fees and is likely to be smaller. The amount depends on court-approved deductions and the fees paid by all eligible members.

Do I need proof documents?

No claim or supporting documents are required to receive the automatic payment. Eligibility and payment amounts are determined from Florence Bank’s records.

Do I need a Claim ID or PIN?

No Claim ID or PIN is needed to file for payment because there is no claim to submit. If you are unsure whether you were included, call the administrator at 1-888-808-3240.

Is there a claim deadline?

No. Eligible members receive payments automatically. December 12, 2026 is the postmark deadline for objections or notices of intention to appear, not a deadline to claim money.

How will I receive payment?

If you still have an active Florence Bank account, payment will be deposited into it. Former account holders receive a check at their last known address. Report address changes to the administrator at 1-888-808-3240.

Open the official settlement website →

When will payments be sent?

Payments can be distributed after final approval and any appeals are resolved. The hearing is scheduled for December 15, 2026; no firm payment date has been established.

How long do I have to cash a check?

Cash your settlement check within 180 days. The saved article says uncashed funds may be redistributed to other class members or donated to the Massachusetts IOLTA Committee.

What fee types does this settlement cover?

The notice covers these two types of Florence Bank fees when charged during the stated class period. The notice also says a person may be in one or both Settlement Classes.

  • Retry Fees: overdraft or NSF fees on an item that had already incurred an NSF fee.
  • APSN Fees: overdraft fees on debit-card transactions that were authorized when the account balance was positive but settled when the balance was negative.

How will payment amounts be calculated?

Your payment is based on your share of all applicable Challenged Fees paid by Class Members. For example, the notice says someone with $100 in applicable fees would receive twice the amount of someone with $50 in applicable fees. The payment cannot be more than the applicable fees you paid and will likely be less.

  • The total Settlement Fund is $390,881.
  • Court-approved attorneys’ fees and expenses, notice and administration costs, and service awards are paid from that fund before Class Member payments are calculated.

Do I need to file a claim or provide documents?

Eligible Class Members do not need to take action to request payment. If the settlement receives final approval and becomes final, the notice says they will receive either a check or an account credit.

  • No claim form is required.
  • No supporting documents are required by the notice for the automatic payment or credit.
  • If your address changes, call the number in the notice so the payment can reach you.

When might payments be sent?

The hearing date is not a payment date. The notice does not give a specific date for checks or account credits.

  • The Court is scheduled to consider final approval on December 15, 2026, at 2:00 p.m.
  • If approval is granted, there may be time for appeals. Distribution can begin after appeals are resolved, or if none are filed.
  • The notice says this process may take several months and possibly more than a year.

How can I object to the settlement?

Objecting does not remove you from the settlement. The notice says that if the settlement is approved, an objecting Class Member still receives the settlement benefit and gives up the right to bring a separate lawsuit about the same issue.

  • Mail a written objection by December 12, 2026, to: Sullivan v. Florence Bank Objections, P.O. Box 301130, Los Angeles, CA 90030-1130.
  • Include your name, address, telephone number, signature, reasons for objecting, and any supporting evidence or legal argument you intend to offer.

May I attend or speak at the final approval hearing?

You do not have to attend the hearing for the Court to consider a timely mailed written objection. You may attend at your own expense, but attendance is not required.

  • Send a Notice of Intention to Appear by December 12, 2026, to the objection address.
  • Include your name, address, telephone number, signature, and any evidence you intend to use.
  • A lawyer who will speak for you must also meet the notice requirements and file an appearance under the court’s rules.

What rights do I give up if the settlement becomes final?

The notice describes this as the exchange for receiving the settlement payment or account credit.

  • You cannot start, continue, or participate in another lawsuit against Florence Bank concerning claims that were or could have been brought in this case.
  • This release takes effect once the settlement becomes final.

Does the notice provide a way to leave the settlement?

The notice does not describe an opt-out procedure or deadline. It says eligible class members who do nothing will receive a check or account credit after final approval and will give up the right to bring a separate lawsuit about the same issues. Anyone who needs advice about the effect on their own rights should consult a lawyer.

Other Important Dates

  • Objection deadline: 2026-12-12
  • Final approval hearing: December 15, 2026, at 2:00 p.m.
  • Hearing location: Hampshire Superior Court, 15 Gothic Street, Northampton, Massachusetts 01060, or by telephonic or videoconference as listed on the settlement website

Case Details

  • Total settlement fund: $390,881
  • Case name: Benjamin Sullivan, Laundry Party LLC, and Deirdre Zabawa, on behalf of themselves and all others similarly situated v. Florence Bank
  • Case number: 2480CV00041
  • Court: Hampshire County Massachusetts Superior Court
  • Official Settlement Website: https://www.SullivanFeesSettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →
Official NoticeRead the full notice

Official Notice

Read the notice PDF or the text version below.

Information last updated on 2026-10-31