Sirva Relocation Data Breach Settlement

People whose private information was potentially exposed in Sirva’s September 2023 cyberattack may qualify for benefits. Depending on their group, members can choose an expected $50 or $10 instead of documented loss reimbursement; all groups can claim eligible losses and two years of monitoring. Payments may be reduced, and a claim is required.

Sirva Data Incident Settlement
No-Proof OptionMonitoring

Claims open Deadline: December 29, 2026

Who qualifies?

People whose private information was potentially compromised in Sirva Relocation’s September 2023 cyberattack. The notice assigns three groups based on the information involved. Sirva and related companies, its officers and directors, the judge and family/staff, the parties’ lawyers and the attackers are excluded.

How much could I receive?

Group 1 may claim an expected $50, or Group 2 an expected $10, instead of loss reimbursement; payments may be reduced. All groups may instead claim up to $500 in ordinary losses plus $4,000 in extraordinary losses, with documentation. Two years of credit monitoring is also available; Group 3 has no flat cash option.

Do I need proof documents?

The Group 1 $50 and Group 2 $10 options need no supporting documents. Loss claims need third-party evidence; your own notes alone are insufficient. Losses must be unreimbursed and fall between August 16, 2023 and December 29, 2026; extraordinary losses also require a link to the breach and efforts to recover the money.

Do I need a Claim ID or PIN?

Online claims require the Login ID and PIN from your notice. The paper form asks for the Login ID only if known. If you lost your credentials, the saved article says to email the administrator with your full name and mailing address to request them.

What is the claim deadline?

December 29, 2026 for online claims. The mailed-claim rule is unclear: the notice says postmarked by that date, while the saved article reports a paper-form requirement for receipt by that date. Confirm with the administrator before relying on the postmark rule.

How do I claim?

Submit a signed claim online with your Login ID and PIN, or download and mail the paper form. Select your eligible cash or loss option and any monitoring, and attach documents for losses. File online by December 29, 2026; confirm the conflicting mail deadline rule before mailing.

Open the official settlement website →

How do I know my group?

Your notice identifies it. Group 1 covers potential Social Security number exposure. Group 2 covers specified other personal, employment, loan/mortgage or health information without an exposed Social Security number. Group 3 covers only information outside those categories.

Could the cash payment be reduced to zero?

Yes. Cash and administration share a $260,000 cap. The saved article reports that ordinary losses are paid first, then extraordinary losses, then Group 1 cash and finally Group 2 cash. A tier may be reduced, and later tiers may receive nothing if the cap is exhausted.

When will I receive benefits?

Only after final approval and resolution of appeals; no payment date is confirmed. The hearing is scheduled for January 6, 2027, but the notice and saved article disagree on its time zone and venue wording. Ask the administrator for confirmed hearing details if you plan to attend.

Will I receive anything automatically?

No. You must submit a valid, timely claim for payment or monitoring. Doing nothing also leaves you bound by the settlement’s release if it becomes effective.

What benefits can I combine, and what must I choose between?

Your options depend on which information group the notice places you in. The alternative cash option replaces loss reimbursement, not credit monitoring.

  • All class members may claim two years of CyEx Financial Shield Complete credit monitoring and may seek both types of qualifying loss reimbursement.
  • Groups 1 and 2 may choose an alternative cash payment instead of either type of loss reimbursement: expected $50 for Group 1 and expected $10 for Group 2. Credit monitoring remains available with that choice.
  • Group 3 cannot choose alternative cash, but may claim credit monitoring and either or both qualifying loss reimbursements.

What is the difference between ordinary and extraordinary loss reimbursement?

The two reimbursement categories have different limits and conditions. A person seeking extraordinary identity-theft or fraud losses must meet additional requirements beyond showing the amount lost.

  • Ordinary expenses may be reimbursed up to $500 if they were actual, documented out-of-pocket costs caused by the Incident.
  • Extraordinary losses may be reimbursed up to $4,000 for identity theft or fraud, but the claimant must show the fraud was probably caused by the Incident, the loss is not already covered as an ordinary expense, and they tried to prevent or recover the loss.
  • For both types, the loss must have occurred from August 16, 2023 through December 29, 2026. Amounts already reimbursed by a bank, insurer, or another third party cannot be claimed.

What proof do I need with my claim?

Documentation rules differ by benefit. A claim form is still required to receive settlement benefits, including an alternative cash payment.

  • For an ordinary or extraordinary loss claim, send supporting proof, such as receipts, showing the amount spent or lost and the connection to the Incident.
  • Notes or documents you created yourself can help explain other evidence, but cannot be the only support for a loss claim.
  • Group 1 and Group 2 alternative cash claims do not require proof or an explanation.

What does the credit-monitoring benefit include?

Credit monitoring is available to all settlement class members who make a claim, regardless of the information group.

  • The service is CyEx Financial Shield Complete for two years.
  • It includes $1 million in financial fraud insurance.
  • The notice says it monitors fraud or identity theft, unauthorized financial transactions, and personal information used in high-risk transactions. It also provides access to a fraud-resolution agent if suspicious activity occurs.

Why could the alternative cash payment be lower than the expected amount?

The stated alternative cash amounts are not guaranteed. The notice identifies a shared cap but directs readers to the Settlement Agreement for the full description of how it works.

  • Alternative cash is expected to be $50 for Group 1 or $10 for Group 2, but either amount may be smaller depending on total claims filed.
  • The settlement has a $260,000 aggregate cap that covers valid ordinary-loss claims, extraordinary-loss claims, alternative cash payments, notice and administration costs, and related taxes and expenses.

What must I do if I want to opt out?

Opting out means leaving the settlement. You cannot exclude someone else; each person must make their own request.

  • To leave the settlement, mail a Request for Exclusion to the Settlement Administrator, postmarked by December 29, 2026.
  • The request must identify this lawsuit; include your name, mailing address, telephone number, and email address; be personally signed; and say “Request for Exclusion” or clearly state that you do not want to participate.
  • A person who opts out gets no settlement benefit but keeps any rights they may have to pursue their own claim against Sirva about the issues covered by this case.

What is required to object to the settlement?

Objecting asks the court not to approve some or all of the settlement. It does not remove a person from the settlement, and an objector may still submit a claim for benefits.

  • Only class members who do not opt out may object.
  • An objection must identify the case and the objector, include proof of class membership, explain every reason for objecting, and be signed by the class member. The notice lists additional details required if the objection involves a lawyer, speaking at the hearing, witnesses, documents, or prior objections.
  • File the complete objection with the Clerk of Court by December 29, 2026, and send a copy to the Settlement Administrator.

Who is included in the settlement?

The class covers people whose private information was potentially compromised in Sirva’s September 2023 cyberattack. The notice assigns members to one of three subclasses based on the type of information affected.

  • Group 1 covers people whose Social Security number was potentially compromised.
  • Group 2 covers people whose PII, employment, loan or mortgage, or health information—but not a Social Security number—was potentially compromised.
  • Group 3 covers people whose other private information, but none of the Group 1 or Group 2 categories, was potentially compromised.

How and when do I submit a claim?

Submit a claim online through the settlement website or mail a completed and signed paper claim form.

  • Online claims must be submitted by December 29, 2026.
  • Mailed claims, including any required supporting documentation, must be postmarked by December 29, 2026.

What happens if I do nothing?

Doing nothing does not produce a settlement benefit. Unless you opt out, you remain in the settlement and give up the covered claims described in the release.

What does the notice say about the final approval hearing?

The notice schedules a final approval hearing for January 6, 2027 at 9:00 a.m., but its hearing details are internally inconsistent and should be read with caution.

  • The case caption says the matter is in the Circuit Court of Illinois, DuPage County.
  • The hearing section instead refers to the District Court for the Central District of California, gives a Wheaton, Illinois address, states Pacific Time, and leaves the courtroom as “[Court Room].”
  • The notice says the date and time may change and directs readers to the settlement website for updates.

Other Important Dates

  • Exclusion deadline: 2026-12-29
  • Objection deadline: 2026-12-29
  • Final approval hearing: January 6, 2027 at 9:00 a.m.; the notice states Pacific Time but contains conflicting court details
  • Hearing location: The notice lists 505 N. County Farm Road, Wheaton, Illinois, but also refers to a California federal court and leaves the courtroom as a placeholder.

Case Details

  • Case name: Rosalyn Rivera, individually and on behalf of all others similarly situated v. Sirva Relocation, LLC
  • Case number: 2026CH000111
  • Court: Circuit Court of Illinois, DuPage County
  • Administrator: Settlement Administrator
  • Official Settlement Website: https://www.SirvaDataSettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →
Official NoticeRead the full notice

Official Notice

Read the notice PDF or the text version below.

Information last updated on 2026-11-02