A proposed settlement covers people whose private data was accessible in the November 28, 2024 Mental Health Association breach. Class members can claim a $40.00 payment or up to $5,000.00 in documented losses, plus three years of credit monitoring, due November 19, 2026. The court has not yet approved it.
Benefit Summary
People affected by the MHA incident: Members covered by the notice, subject to its exclusions and the residency wording difference explained below.
Simple cash option with optional monitoring: These benefits can combine when their individual eligibility and claim requirements are met. Request $40 without providing loss evidence. This replaces both the loss-reimbursement and lost-time cash options. The amount may be reduced if claims exceed the cash-benefit cap. You may request three free years of CyEx Identity Defense Complete, with credit and identity monitoring, fraud-resolution help and $1 million of identity-theft insurance. Monitoring is optional and can be requested by itself or alongside a cash option. The insurance is coverage, not a cash payment.
Loss and time payments with optional monitoring: These benefits can combine when their individual eligibility and claim requirements are met. Recover up to $5,000 for documented expenses caused by the incident and incurred from November 28, 2024 through November 19, 2026. Do not include expenses someone else already repaid. Request $25 for each hour spent dealing with the incident, for up to three hours ($75). Describe the tasks and confirm the time on the claim form. This can accompany a loss claim but cannot accompany the $40 cash option. You may request three free years of CyEx Identity Defense Complete, with credit and identity monitoring, fraud-resolution help and $1 million of identity-theft insurance. Monitoring is optional and can be requested by itself or alongside a cash option. The insurance is coverage, not a cash payment.
Choose one of these benefit packages; they are alternatives for this group.
The combined cash benefits are capped at $300,000. Agreement section 2.7 says the $40 cash awards are reduced proportionally if claims exceed that cap. Credit monitoring is separate. Legal fees and service awards are paid by or on behalf of MHA, subject to court approval.
Aggregate benefits cap: $300,000.00.
Available Awards
Up to $40 cash OR Up to $5,000 documented losses + Up to $75 for lost time
Who Is Included
The notice covers people whose private information was accessible because of the incident on or around November 28, 2024. It excludes the judge and the judge’s family and staff, MHA and its officers and directors, and anyone who carried out the incident. Eligibility note: The notice, settlement agreement and court order do not list a U.S. residency requirement, but the online claim page mentions people residing in the United States. If this difference affects you, ask Simpluris at 1-844-496-0629 or [email protected] to clarify before deciding whether to file. See the source comparison in Questions & Answers below.
- Proof required: The $40 cash option requires no loss evidence or explanation. For reimbursement, provide records such as receipts or bank statements showing the amount and its connection to the incident; personal notes alone are not enough. For lost time, describe the work and complete the time attestation. Sign the claim’s truthfulness declaration.
Claim and Payment Information
- Claim method: Online, mail, or email
- Claim deadline: 2026-11-19
- Instructions: File online by November 19, 2026 using the LoginID and PIN from your notice. You can also mail a signed form and any required supporting records to MHA Data Incident Settlement, c/o Settlement Administrator, PO Box 25191, Santa Ana, CA 92799-9958, postmarked by November 19. The official claim form also allows emailing an electronic image of the completed form to [email protected] by that date. See the claim-form Q&A for required declarations and payment choices.
Questions & Answers
Do the official sources agree about residency?
There is a difference worth checking. Notice Question 5, agreement section 1.6 and the court’s preliminary approval order define the class by whose information was exposed, without stating a U.S. residency requirement. The online claim login page additionally refers to people residing in the United States.
These sources do not explain the difference. If residency could affect your claim, contact Simpluris at 1-844-496-0629 or [email protected] for clarification. We are reporting both versions, not deciding your eligibility.
Sources checked September 8, 2026: https://www.mhadatasettlement.com/form/claim ; https://cw.simpluris.com/docs/public/downloads/MCC3/NOTICE ; https://cw.simpluris.com/docs/public/downloads/MCC3/SETTLEMENT_AGREEMENT ; https://cw.simpluris.com/docs/public/downloads/MCC3/PRELIMINARY_APPROVAL_ORDER
Which benefits can I combine?
Choose either the $40 cash option or payments for documented losses and qualifying time. You cannot add the $40 to the other cash options. Loss reimbursement and lost-time payments can be claimed together when you meet each requirement.
Three years of credit monitoring is available with either cash path, or by itself. A claim is required even if you only want monitoring.
What records do I need for a loss claim?
You can request up to $5,000 for unreimbursed expenses caused by the incident between November 28, 2024 and November 19, 2026. Examples include fraud losses, certain credit-related fees, replacement IDs and postage used to contact banks.
Attach records showing the expense, amount and connection to the incident. Receipts and bank statements can serve as evidence. Your own notes can explain other records, but they do not qualify as the only proof. Do not claim expenses already repaid by someone else.
How do I claim time spent dealing with the breach?
You may claim one, two or three hours at $25 per hour, up to $75, for tasks such as securing accounts or investigating suspicious activity. Briefly describe what you did and check the claim form’s lost-time attestation. This payment is unavailable if you choose the $40 cash option.
Claim form, section V, checked September 8, 2026: https://cw.simpluris.com/docs/public/downloads/MCC3/CLAIM_FORM
What does credit monitoring include?
CyEx Identity Defense Complete provides three years of free credit-file monitoring, dark-web scanning, public-records monitoring and fraud-resolution assistance. It includes $1 million in identity-theft insurance coverage; that is not a settlement check for $1 million.
If you select monitoring, the claim form says an enrollment code will be emailed after final approval. Source checked September 8, 2026: https://cw.simpluris.com/docs/public/downloads/MCC3/CLAIM_FORM
How do I submit the form and choose how to be paid?
The deadline is November 19, 2026. Online claims use your notice’s LoginID and PIN. If you cannot find them, email the administrator with your full name and mailing address to request them. You may instead mail the signed form and any required records with a postmark by the deadline. The form also permits emailing an electronic image of the completed form to [email protected] by that date.
Provide the requested contact details and sign the declaration that your claim is true. The administrator may ask for more information. Keep your contact details current.
Mailed claims receive paper checks. Digital choices—PayPal, Venmo, Virtual Prepaid Card or Zelle—are available only through the settlement website, for online claims not also submitted by mail.
Claim form sections I, VI and VII and online instructions checked September 8, 2026: https://cw.simpluris.com/docs/public/downloads/MCC3/CLAIM_FORM ; https://www.mhadatasettlement.com/form/claim
Could my $40 cash payment be reduced?
Yes. The agreement caps the combined loss, lost-time and alternate cash benefits at $300,000. If claims exceed that amount, section 2.7 says the alternate cash awards are reduced proportionally. It does not place credit monitoring inside that cash cap.
Agreement section 2.7 checked September 8, 2026: https://cw.simpluris.com/docs/public/downloads/MCC3/SETTLEMENT_AGREEMENT
When will benefits arrive?
The approval hearing is scheduled for December 15, 2026 at Hampden County Superior Court, 50 State St., Springfield, MA 01103. Payments must wait for court approval and resolution of any appeals; no payment date is promised. Check the official website for hearing changes.
Cash a mailed check promptly: agreement section 9.15 says checks expire 90 days after issue. Source checked September 8, 2026: https://cw.simpluris.com/docs/public/downloads/MCC3/SETTLEMENT_AGREEMENT
How can I tell the court I disagree?
File a written objection with the court clerk by November 19, 2026 and send a copy to the administrator. Notice Question 14 lists the contact information, case details, proof of membership, reasons and signature needed, plus the mailing addresses. Use that full checklist.
You may also attend the approval hearing and ask to speak about an objection without filing written notice in advance. Objecting does not prevent you from filing a claim, and attendance is optional.
What happens if I do nothing?
You will receive no cash or monitoring. The notice says you also give up the rights described in the settlement agreement. Read the agreement for the full claims covered rather than assuming that skipping the form keeps those rights.
Other Important Dates
- Objection deadline: 2026-11-19
- Final approval hearing: December 15, 2026
- Hearing location: Superior Court of Hampden County, Massachusetts, 50 State St., Springfield, MA 01103
Case Details
- Case name: Campbell et al. v. Mental Health Association, Inc.
- Case number: 2579CV00419
- Court: Superior Court of Hampden County, Massachusetts
- Administrator: Simpluris, Inc.
- Official Settlement Website: https://www.MHADataSettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits