MCNA Dental Data Breach Settlement: Who Gets Monitoring and Cash

The proposed MCNA data breach settlement covers people whose private information was exposed between February 26, 2023 and March 7, 2023. It provides automatic two years of medical data monitoring and up to $2,500 for documented losses, with claims due October 19, 2026. The court has not yet approved the settlement.

MCNA Data Incident Settlement: Monitoring and Documented-Loss Claims
No-Proof Option Ends Soon

Benefit Summary

Eligible class members may receive 2 Years Medical Data Monitoring plus Up to $2,500 Documented Losses.

Aggregate benefits cap: $250,000.

Available Awards

Up to $2,500 Documented Losses

Who Is Included

The proposed class includes living U.S. individuals who received a notice saying their Private Information was potentially impacted in the MCNA Data Incident. Specific exclusions apply, including people who timely opt out.

  • Proof required: No Claim Form or monetary-loss documents are required for medical monitoring, but an enrollment code is needed to activate it. A documented-loss claim requires reasonable third-party records, such as telephone records, correspondence, or receipts. A personal certification, declaration, or affidavit alone is not enough, though it may clarify other documents.

Claim and Payment Information

  • Claim method: Online submission or mail
  • Claim deadline: 2026-10-19
  • Instructions: To seek a documented-loss cash payment, complete a Claim Form and provide reasonable third-party supporting documents. Monitoring does not require a Claim Form; use the unique enrollment code from the incident notice to activate it when the code becomes active.

Questions & Answers

How do I activate the medical data monitoring, and what does it cover?

No claim form is needed for monitoring, but the service is not activated unless you enroll with your code. If you no longer have the code, the notice says to contact the Settlement Administrator.

  • Two years of CyEx Medical Shield Complete are available to class members who stay in the settlement.
  • You do not file a Claim Form for this benefit, but you must enroll. Use the unique code in the data-incident notice you received.
  • The code is expected to become usable within 30 days after the settlement’s Effective Date. The notice estimates that date as January 15, 2027, but benefits depend on final approval and any appeals being resolved.
  • The service includes financial, identity, and medical-data monitoring features, along with insurance for certain financial, identity, and medical fraud.

What kinds of losses can qualify for a cash payment?

The cash benefit is not a general payment for receiving the incident notice. It is limited to qualifying, documented financial losses.

  • The loss must be an actual out-of-pocket cost caused by fraud or identity theft related to the Data Incident.
  • It must be directly traceable to the incident, unreimbursed, and incurred after the incident but before March 7, 2026.
  • You must have made reasonable efforts to prevent the loss or obtain reimbursement, including using available credit-monitoring and identity-theft insurance.
  • The same expense cannot be paid again if another source has already reimbursed it.

What proof do I need for a documented-loss claim?

The notice does not describe every type of record that will be accepted. It gives third-party records as the standard for reasonable supporting documentation.

  • Submit a complete Claim Form and reasonable supporting documents.
  • The documents must come from a third party, such as telephone records, correspondence, or receipts.
  • Your own certification, declaration, or affidavit cannot serve as the required proof by itself. It may be included to explain other supporting records.
  • If documentation is missing, or a rejected claim is not cured, the claim will be rejected.

Is a $2,500 documented-loss payment guaranteed?

The $2,500 figure is a per-claim maximum, not a promised payment. The final amount can be lower because of the overall cap.

  • A valid claim can seek up to $2,500.
  • All documented-loss payments together are limited to $250,000.
  • If valid claims total more than $250,000, each payment will be reduced proportionally.

What happens if I opt out, and what must my request include?

You cannot both opt out and receive monitoring or a cash payment under this settlement.

  • Opting out means leaving the settlement. You will receive no settlement benefits, but you keep the right to sue the Defendants separately over the claims resolved here.
  • Your request must be in writing and include an opt-out statement, your contact information, and your personal signature.
  • Mail the request to the Settlement Administrator, postmarked by October 19, 2026.
  • A third party cannot submit a mass or class opt-out unless every individual request is signed by the relevant class member.

What extra requirements apply if I want to object to the settlement?

The notice has a lengthy list of required disclosures for objections, including information about prior class-action objections by you and any attorney representing you. Review the full list before submitting one.

  • You may object only if you remain in the settlement; someone who opts out cannot object.
  • An objection must identify the case, give your contact information, explain the grounds for objection, state whether artificial intelligence was used to draft it and which platform was used, and include several other disclosures listed in the notice.
  • You must personally sign it. An attorney’s signature alone is not enough.
  • Send or file it with the Court by October 19, 2026, and mail copies to Class Counsel, Defendants’ Counsel, and the Settlement Administrator by that date.

What rights do I give up if I stay in the settlement?

This is different from opting out: opting out preserves the right to sue separately, but ends eligibility for all settlement benefits.

  • If you stay in the settlement, you give up the right to bring, continue, or participate in another lawsuit against the Defendants about the claims this settlement resolves.
  • The notice does not spell out the complete list of released claims. It says that list is in the Releases section of the Settlement Agreement.
  • Doing nothing keeps you in the settlement and preserves access to monitoring, but it does not result in a documented-loss cash payment.

When could benefits become available?

A hearing date or the passing of a deadline does not mean benefits have been approved or will be distributed immediately.

  • Benefits become available only if the Court grants final approval and any appeals are resolved.
  • The Final Approval Hearing is scheduled for November 16, 2026, but the court has not yet approved the settlement.
  • The notice does not give a guaranteed payment or activation date. It says benefits will be available as soon as possible after approval and the resolution of any appeals.

Other Important Dates

  • Exclusion deadline: 2026-10-19
  • Objection deadline: 2026-10-19
  • Final approval hearing: November 16, 2026 at 2:00 p.m. ET
  • Hearing location: U.S. Federal Building and Courthouse, 299 East Broward Boulevard, Fort Lauderdale, Florida 33301

Case Details

  • Case name: Crowe, et al., v. Managed Care of North America, Inc., et al.
  • Case number: 0:23-cv-61065-AHS
  • Court: United States District Court for the Southern District of Florida
  • Administrator: Kroll Settlement Administration LLC
  • Official Settlement Website: https://www.MCNAdatabreachsettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →

Official Notice

Read the notice PDF or the text version below.

Official Notice PDF
Some phones don’t display PDFs inside the page. Use the button below to open it.
Open PDF
Select this tab to load the official notice text.
Information last updated on 2026-10-07