Kingsbury v. Evernorth and MDLIVE: Website Privacy Settlement

The proposed $3,500,000 settlement resolves claims that Evernorth Health and MDLIVE disclosed sensitive information and private communications from MDLIVE's website to Google and Meta without consent. It covers MDLIVE users who accessed patient.mdlive.com and did something after signing in between May 30, 2023 and August 11, 2025. Each valid claim pays up to $15, reduced proportionally if claims and expenses exceed the settlement cap. Claims are due December 1, 2026 and the final approval hearing is January 6, 2027; the court has not yet given final approval.

Kingsbury v. Evernorth Health and MDLIVE Settlement
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Claims open Deadline: December 1, 2026

Who qualifies?

You qualify if you signed in to patient.mdlive.com, engaged in activity on the portal between May 30, 2023 and August 11, 2025, and had an active Facebook and/or Google account during that period.

How much could I receive?

You may receive up to $15. Payments can be reduced proportionately if valid claims and settlement expenses exceed the $3.5 million cap.

Do I need supporting documents?

You do not need documents proving eligibility. You must attest under penalty of perjury to the qualifying portal activity and active Facebook and/or Google account.

Do I need a notice ID or PIN?

The online form requires the claimant ID from your settlement notice. The saved materials do not establish whether the paper form can be submitted without that ID; contact the administrator if yours is missing.

What is the deadline?

Submit an online claim or postmark a mailed claim by December 1, 2026.

How do I claim?

Complete the online claim form, or print the paper form and mail it to the settlement administrator. Include the required eligibility attestation and choose an available payment method.

Open the official settlement website →

Who may qualify for a payment?

The class definition is based on signed-in MDLIVE portal use. The Facebook or Google account requirement is an additional condition for payment.

  • You must have used patient.mdlive.com after signing in and engaged in activity there between May 30, 2023, and August 11, 2025.
  • To receive a payment, you must also attest on the Claim Form that you had an active Facebook and/or Google account during that same period.
  • Certain people and entities are excluded, including the Defendants and specified related people and entities, court officials presiding over the case and their families, and people who timely exclude themselves.

What do I need to do to request payment?

Filing a Claim Form is the only way to seek the cash payment. The notice requires an attestation, but it does not say whether supporting documents are required.

  • Complete and submit a Claim Form by December 1, 2026.
  • You may submit the form online or print and mail a paper form. A mailed form must be postmarked by the deadline.
  • Attest on the form to the required MDLIVE portal use and active Facebook and/or Google account.

How much could I receive?

Eligible class members with valid claims may receive a cash payment of up to $15.

  • The payment is up to $15, not a guaranteed $15.
  • The $3.5 million Settlement Benefit Cap also covers notice and administration costs, attorneys’ fees and expenses, and awards to the named class representatives.
  • The notice does not explain how the cap could affect individual payment amounts.

When and how would payment be sent?

Payment is not due unless the Court approves the settlement, the claim is approved, and any appeals are resolved.

  • A check is the default payment method.
  • You may choose PayPal or Venmo instead.
  • Checks expire 90 days after they are issued.

What happens if I do nothing?

The full description of the claims being released is in the Settlement Agreement, not in this summary notice.

  • If you do nothing, you will not receive a settlement benefit.
  • Unless you exclude yourself, you will give up the right to bring or participate in claims against the Defendants that are covered by the settlement’s release.
  • This applies even if you do not submit a claim.

How do I object to the settlement?

The notice includes additional requirements for people who, or whose attorneys, have made certain prior class-settlement objections in exchange for payment. Read the full objection instructions carefully if that situation applies.

  • An objection tells the Court why you oppose some part of the settlement; it does not remove you from it.
  • Your written objection must include your reasons, supporting materials, your name, why you believe you are a class member, information about lawyers assisting with the objection, and your signature.
  • You must file the objection with the Court by November 16, 2026, and send copies to Class Counsel and Defendants’ Counsel.
  • You can object only if you remain in the Settlement Class. A person who excludes themselves cannot object.

What is the final approval hearing, and do I need to attend?

The Court may change the hearing date or time. The notice says that people who timely objected and stated that they intend to appear and speak will receive notice of a change.

  • The hearing is scheduled for January 6, 2027, at 9:30 a.m.
  • It is scheduled to take place virtually by Zoom, using meeting ID 923-3319-0791.
  • You do not have to attend. To ask to speak, you must have timely objected and included a Notice of Intent to Appear with the required information by November 16, 2026.

Other Important Dates

  • Exclusion deadline: 2026-11-16
  • Objection deadline: 2026-11-16
  • Final approval hearing: January 6, 2027, 9:30 am.
  • Hearing location: Virtually by Zoom, meeting ID: 923-3319-0791

Case Details

  • Case name: Kingsbury, et al. v. Evernorth Health Inc., et al.
  • Case number: 26-CA-006880
  • Court: Circuit Court for the Thirteenth Judicial Circuit in and for Hillsborough County, Florida
  • Administrator: Kroll Settlement Administration LLC
  • Official Settlement Website: https://www.EHISettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
Visit Site →
Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →
Official NoticeRead the full notice

Official Notice

Read the notice PDF or the text version below.

Information last updated on 2026-10-22