Who is included in the settlement?
The settlement class includes people across the United States who received a Concora call using an artificial or prerecorded voice during the class period, but whose cellular number was not assigned to a Concora accountholder. Receiving a call alone may not be enough; the other parts of the class definition also apply.
What payment might an approved claimant receive?
Approved claimants will divide the remaining settlement fund equally. The notice estimates a payment of $250 to $650 per approved participating class member, but that is only an estimate. The amount can be higher or lower because it depends on the number of approved claims and deductions from the fund.
The $1 million Concora must spend on TCPA compliance is separate from the $8.375 million fund for class payments. It is not an additional payment to claimants.
Why is the individual payment amount not fixed?
These amounts are taken from the $8.375 million settlement fund before approved claimants receive their equal shares. The notice places limits on several of these costs, but the court must approve the attorneys’ fees, litigation costs, and incentive award.
- Notice and administration costs, including related taxes and expenses
- Court-approved attorneys’ fees
- Litigation costs and expenses
- A court-approved incentive award to Alexis Seals
How do I submit a claim?
A claim form is required for a payment. The notice does not describe additional supporting documents for someone who already received a postcard claim form.
- Mail a valid claim form to: Seals v. Concora Credit Inc., Settlement Administrator - 9243, PO Box 2599, Faribault, MN 55021-9599. It must be postmarked by October 19, 2026.
- Online filing is available only to someone who received a postcard notice and claim form in the mail. The online deadline is October 19, 2026.
What if I did not receive a postcard claim form?
The notice requires this proof to request a claim form if you did not receive a postcard notice and form. It does not specify what types of proof will be accepted.
- Write to the Settlement Administrator at the address in the notice to request a claim form.
- Provide proof that you received an artificial or prerecorded Concora call or message on your cellular telephone during the May 2, 2021–May 31, 2026 period.
- If a form is provided, complete it and mail it back with an October 19, 2026 postmark.
When would payments be sent?
Payments are planned only if the court grants final approval. Approved class members who submitted timely approved claims would be paid no later than 30 days after the judgment becomes final. An appeal could delay payment.
What happens if I do nothing?
If you are in the settlement class and do nothing, you will not receive money. If the settlement is approved, you will still give up certain TCPA-related claims against Concora unless you exclude yourself from the settlement. This giving up of claims is called a release.
How do I exclude myself from the settlement?
Excluding yourself means leaving the settlement. You will not receive a payment, but you will not release TCPA-related claims against Concora.
- Mail a written exclusion request to the Settlement Administrator, ATTN: EXCLUSION REQUEST, at the address listed in the notice. It must be postmarked by October 19, 2026.
- Include your full name, address, the affected telephone number, and a clear statement that you want to be excluded.
- Sign the request yourself. Someone signing for you must include a power of attorney.
How can I object to the settlement?
You may object only if you are in the settlement class and do not exclude yourself. An objection asks the court to approve or reject this settlement; it cannot ask the court to order a different settlement.
- Mail a written objection to class counsel, Concora’s counsel, and the court. Each address is listed in the notice.
- It must be postmarked by October 19, 2026.
- The objection must include your contact information and affected phone number, your reasons and supporting facts and legal authorities, whether you plan to attend the hearing, any witnesses or exhibits you plan to use, and your signature.
Do I need to attend the final fairness hearing?
The final fairness hearing is scheduled for November 24, 2026, at 1:00 p.m. and will be held in person. Attendance is not required. The court may approve the settlement, delay its decision, or continue the hearing. The notice says the hearing date may change.
Is there a separate deadline to enter an appearance?
An objecting class member who wants to enter an appearance must do so by October 19, 2026. File a written notice of appearance with the court clerk and send a copy to both class counsel and Concora’s counsel by U.S. mail or hand delivery. See notice page 4 for the complete instructions and addresses.
Other Important Dates
- Exclusion deadline: 2026-10-19
- Objection deadline: 2026-10-19
- Final approval hearing: November 24, 2026, at 1:00 p.m.
Case Details
- Total settlement fund: $8,375,000
- Case name: Seals v. Concora Credit Inc.
- Case number: 3:25-cv-00728-AN
- Court: United States District Court for the District of Oregon
- Administrator: Seals v. Concora Credit Inc., Settlement Administrator - 9243
- Official Settlement Website: https://www.SealsTCPASettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits
