Community Realty Management Data Incident Settlement: What Was Offered

The notice says CRM’s records may show that you are a Class Member. If you are unsure, you can contact the Settlement Administrator for help.

• You must be a person CRM identified as potentially affected by the Data Incident. This includes people who were sent a Data Incident notice.
• The Class excludes CRM-related directors, officers, and agents; governmental entities; the assigned Judge, the Judge’s immediate family, and Court staff.

You can choose only one of the two cash options. The alternate cash amount is not fixed: it may be higher or lower depending on the total claims filed.

• Cash Payment A: request up to $2,000 for qualifying documented out-of-pocket losses.
• Cash Payment B: request a one-time cash payment expected to be about $20, with no proof or explanation required.

The settlement does not pay for emotional distress, personal or bodily injury, or punitive damages. It also does not pay the same expense twice, including an expense already covered by the monitoring and identity-theft-protection product offered with CRM’s notification letter.

• The loss must have happened from September 10, 2024, through September 25, 2026.
• It must be an actual out-of-pocket loss connected to the Data Incident that has not been reimbursed from another source.
• Examples include identity-theft or fraud losses, certain credit-related fees, replacement identification costs, and postage used to contact banks.

No proof or explanation is required for the alternate cash payment.

• Send records such as bank statements or receipts showing how much you lost or spent.
• Your materials should show the connection between the expense and the Data Incident.
• You may include your own notes to explain other records, but notes by themselves are not enough.

Monitoring can accompany either cash option. The notice generally says benefits require a claim, but separately directs members to postcard enrollment codes. The official cash claim form has no monitoring election. Follow the postcard and ask the administrator to confirm any additional enrollment step; we have not treated a cash claim as automatically activating monitoring. Sources checked September 9, 2026: https://www.CRMDataSettlement.com/ and https://cw.simpluris.com/docs/public/downloads/CAC2/CLAIM_FORM.

• The service is CyEx Financial Shield Complete and lasts two years.
• It includes $1 million in financial fraud insurance, monitoring for possible fraud and suspicious financial activity, and access to a fraud-resolution agent.
• Enrollment codes were sent by postcard. Contact the Settlement Administrator if you no longer have your code.

These differences were checked September 9, 2026 against the notice and the current form: https://cw.simpluris.com/docs/public/downloads/CAC2/NOTICE and https://cw.simpluris.com/docs/public/downloads/CAC2/CLAIM_FORM. Contact 1-833-421-7341 or [email protected]. Mail claims to CRM Data Incident Settlement, P.O. Box 25226, Santa Ana, CA 92799.

• Submit online by September 25, 2026. The paper form also permits emailing an image of the completed form to [email protected].
• The notice allows a September 25 postmark for mailed claims, but the official claim form instead requires receipt by September 25. Submit early and ask the administrator to confirm the rule if relying on mail timing.
• Submit one signed claim per person, with documents for the documented-cost option. The paper form asks for a Login ID if known.

This cap applies to cash benefits, not to a stated fixed payment amount for each person.

• The combined cash-benefits cap is $200,000.
• If claimed cash benefits exceed that cap, each person’s cash payment will be reduced proportionally.
• The approximately $20 alternate payment can also go up or down based on the total number of claims.

The notice does not give a payment date. It says appeals may be filed and their timing is unknown.

• The Court’s final approval hearing is scheduled for October 26, 2026, at 10:00 a.m. Eastern Time by Zoom.
• Benefits will be distributed only if the Court grants final approval and after any appeals are resolved.

The detailed legal claims being given up are described in the Releases section of the Settlement Agreement, not in this notice.

• If you do nothing, you will not receive a settlement benefit or payment.
• Unless you opt out, you remain in the settlement and give up the right to bring or continue certain claims against CRM about the issues the settlement covers.
• To leave the settlement, submit a Request for Exclusion by September 25, 2026. A person who opts out cannot receive settlement benefits.

To opt out, send your personal signed request identifying the case and giving the contact details and clear exclusion statement listed in notice Question 15. It must be submitted, postmarked or emailed by September 25, 2026. The mailing address is CRM Data Incident Settlement, ATTN: Exclusion Request, PO Box 25226, Santa Ana, CA 92799-9958.

To object while remaining in the settlement, file a complete objection with the Clerk by September 25 and send copies to the administrator and both sides' counsel. Follow Question 16 for all eight requirements and every recipient address, including your signature, reasons, prior objections and any planned hearing appearance, witnesses or documents. Objecting does not stop you from filing a cash claim.