CIBC and Simplii Duplicative NSF Fee Settlement

A proposed CAD $10 million settlement addresses repeated NSF fees charged on qualifying pre-authorized debit payments at CIBC and Simplii. Eligible Canadian customers receive account credits automatically if the court approves the settlement. Payment eligibility is narrower than the full class and requires a qualifying account that remains open and can accept deposits at distribution.

CIBC and Simplii Duplicative NSF Fees Settlement
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No claim required

Who qualifies?

Payment eligibility requires Canadian residency, a living CIBC or Simplii personal-account holder whose account opened before February 1, 2024, and an account still open to deposits when paid. It also requires a qualifying second $45 NSF fee on the same pre-authorized debit within 2–30 days: September 21, 2020–February 1, 2024 for CIBC, or through December 18, 2022 for Simplii.

How much could I receive?

A pro rata share after deductions from the CAD $10 million fund. The notice gives an estimate of approximately CAD $35, while the saved article says no individual estimate is published. Treat the amount as uncertain and ask class counsel to clarify.

Do I need supporting documents?

No claim documents are required for the automatic account credit. CIBC uses its own account and fee records to determine who meets the payment criteria.

Do I need a Claim ID or PIN?

No. The automatic deposit does not require a claim form, registration or ID code.

What is the deadline?

There is no claim deadline. August 31, 2026 was the deadline to opt out or object, and it has passed.

How do I receive my payment?

No claim is required. Eligible payments are deposited into qualifying CIBC or Simplii accounts after court approval; the account must still be open and able to accept deposits at distribution.

Open the official claim page →

Will a closed account receive a payment?

The notice limits payment eligibility to living holders whose CIBC or Simplii account remains open and can accept deposits on the distribution date. It does not establish a payment route for closed accounts.

Has the settlement been approved?

The saved materials describe approval as pending and list an October 19, 2026 hearing. That date has passed, but the materials do not establish the hearing’s outcome or a payment date.

What is the difference between being in the Class and being eligible for a payment?

Being in the Class does not by itself mean you qualify for a payment. The notice uses narrower requirements for “Eligible Class Members,” who are the people expected to share in the settlement fund.

  • You must have been a Canadian resident and a CIBC or Simplii personal deposit-account holder before February 1, 2024.
  • The account must still be open and able to accept deposits when payments are distributed.
  • The notice describes a specific second $45 NSF fee: it must have followed an earlier $45 NSF fee by 2 to 30 days, on a PAD from the same merchant, with the same amount, transaction code, and transaction description.
  • CIBC’s records must not show a qualifying second fee after December 18, 2022 for Simplii customers, or after February 1, 2024 for CIBC customers.

Do I need to file a claim or provide documents to receive payment?

The notice describes payment as automatic for eligible people who remain in the class. It does not set a date for distribution, and payment depends on the proposed settlement receiving court approval.

  • Do not opt out of the class action.
  • Keep your CIBC or Simplii personal deposit account open and able to accept deposits through the distribution date.
  • The notice does not describe a claim form, claim deadline, or supporting-document submission for payment. It says eligible people who do nothing will receive compensation later.

How much could an eligible person receive?

The proposed gross settlement fund is $10 million. The amount available for payments will be lower after interest and the listed court-approved deductions are accounted for.

  • The notice estimates a deposit of about CAD $35 for a class member who does not opt out and meets the eligible-member rules.
  • This is an estimate, not a guaranteed fixed payment.
  • Payments are made on a pro rata basis, meaning the available net fund is shared among eligible class members.

What happens if I do nothing?

Doing nothing is different from opting out. It keeps you in the case and preserves your possible settlement payment, but it also affects your rights to bring an individual case about the same claims.

  • You stay in the class action.
  • You are bound by court orders, including the settlement if it is approved.
  • You give up the right to sue CIBC or Simplii yourself over the same legal claims.
  • If you meet the eligible-member requirements, the notice says you will receive compensation later.

How do I opt out, and what would that mean?

Opting out means leaving the class action. You will not receive settlement benefits, but you will not be bound by the court’s orders and keep your right to sue CIBC individually about the issues in this case.

  • Send the available Opt-Out Form, or send a legible written request to opt out of Sarah Louise Campbell v Canadian Imperial Bank of Commerce to Class Counsel by email, mail, or fax.
  • A written request must include your name, address, telephone number, and signature.
  • It must be sent by August 31, 2026.

How can I object to the proposed settlement?

The Court is scheduled to consider approval of the proposed settlement on October 19, 2026. The notice warns that if the Court does not approve it, there will be no settlement proceeds at that time and there may never be money to distribute.

  • Put your objection in writing and send it to Class Counsel by August 31, 2026.
  • The notice says an Objection Form is available from Class Counsel’s settlement-information page.
  • An objection asks the Court not to approve the proposed settlement; it is not an opt-out request.

Will legal fees and other costs come out of the settlement fund?

Class members do not pay Class Counsel directly. However, these deductions can reduce the net settlement funds available to eligible class members.

  • Class Counsel plans to ask the Court to approve approximately $2,765,742.56 in legal fees plus HST.
  • The notice also lists approximately $123,000 in disbursements, a $5,000 honorarium for the representative plaintiff, and a litigation-funder fee of 7%.
  • These amounts, along with other listed expenses and applicable taxes, are deducted from the gross settlement fund if court-approved.

Other Important Dates

  • Exclusion deadline: 2026-08-31
  • Objection deadline: 2026-08-31
  • Final approval hearing: October 19, 2026

Case Details

  • Total settlement fund: $10,000,000
  • Case name: Sarah Louise Campbell v Canadian Imperial Bank of Commerce
  • Case number: CV-22-00687612-00CP
  • Court: Ontario Superior Court of Justice

Sources

Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
Open PDF →
Official NoticeRead the full notice

Official Notice

Read the notice PDF or the text version below.

Information last updated on 2026-10-25