What benefits can I claim, and which ones can I combine?
You can claim the credit-monitoring service and also choose one of the two cash paths. You cannot claim both documented losses/time spent and the $45 payment. Credit monitoring is optional and may also be requested without a cash claim.
- Two years of credit monitoring services, including monitoring at all three credit bureaus, dark-web scanning, public-record and medical-identity monitoring, identity-theft insurance with no deductible, and help from fraud-resolution agents.
- One cash path: reimbursement for documented out-of-pocket losses, with up to four hours of qualifying time spent at $25 per hour included within the $5,000 maximum.
- Or, instead of losses and time spent, a one-time $45 cash payment.
What types of losses may qualify for reimbursement?
The notice limits this option to actual out-of-pocket losses caused by the Data Incident. Reimbursement, including any approved payment for time spent, cannot exceed $5,000.
- Bank, credit-card, or debit-card fees.
- Overdraft, declined-payment, and returned-check fees.
- Costs to replace identification, certain phone or data charges, credit-report or credit-monitoring fees, and losses from identity theft or fraud.
What proof is needed for a loss or time-spent claim?
The notice does not state that supporting documents are required for the $45 alternative cash payment or for credit monitoring. It does not describe the full Claim Form requirements, so use the form for the details.
- Provide third-party records, such as receipts, for out-of-pocket losses. You may include your own records to explain or support those materials, but your own records alone are not enough.
- For time spent, provide a signed sworn statement, made under penalty of perjury, explaining how you spent the time and how it related to the Data Incident.
How do I submit a claim, and what is the deadline?
The notice says a valid and timely Claim Form is the only way to receive settlement benefits. You can download a form, request a paper form, or submit online through the settlement website.
- Submit online by November 12, 2026.
- Or mail a completed, signed Claim Form and any supporting documents so it is postmarked by November 12, 2026.
When would benefits be issued?
The notice does not give a payment date. The hearing date is not itself a promise that approval or payment will occur, and the date or time of the hearing may change.
- The Court is scheduled to hold the Final Approval Hearing on November 9, 2026.
- Benefits will be distributed only if the Court grants final approval and after any appeals are resolved.
What happens if I do nothing?
You do not need to submit a claim to remain in the settlement, but a claim is required to receive benefits. To leave the settlement instead, you must submit a valid opt-out request by October 13, 2026.
- You will not receive settlement benefits.
- You will give up the rights described in the settlement release, including the ability to sue, continue to sue, or be part of another lawsuit against Autobell over the legal claims resolved by this settlement.
How do I opt out, and what changes if I do?
Opting out means leaving the settlement. You cannot receive settlement benefits if you opt out, but you keep any rights you may have to bring your own case about these issues. You may exclude only yourself, not someone else.
- Include the case name, your full name, mailing address, telephone number, email address if any, your personal signature, and the words “Request for Exclusion” or a clear similar statement.
- Mail the request to the Settlement Administrator. The notice also says it may be submitted, postmarked, or emailed by October 13, 2026.
What must I do if I want to object to the settlement?
Objecting is different from opting out: an objection asks the Court not to approve some or all of the settlement, while remaining in it. You may still file a claim if you object. A person who opts out cannot object. Follow notice question 16 on pages 7-8 for all required information and the three filing/mailing destinations.
- A complete objection must include identifying and contact information, all reasons for objecting and any legal support, specified information about prior class-action objections, planned witnesses and documents, whether you plan to appear or testify, and your signature.
- File the complete objection with the Clerk of Court by October 13, 2026, and send copies to Class Counsel and Autobell’s counsel.
Other Important Dates
- Exclusion deadline: 2026-10-13
- Objection deadline: 2026-10-13
- Final approval hearing: November 9, 2026
- Hearing location: Superior Court for Mecklenburg County, North Carolina, 832 East Fourth Street, Charlotte, NC 28202
Case Details
- Case name: Pauken v. Autobell Car Wash, LLC
- Case number: 26CV006404-590
- Court: Superior Court of Mecklenburg County, North Carolina
- Administrator: RG/2 Claims Administration LLC
- Official Settlement Website: https://www.AutobellDataSettlement.com
Sources
Claim form, FAQ, deadlines, administrator information
Court-approved notice describing eligibility and benefits
