Raging Waters customers may be eligible for cash from an $850,000 proposed class action settlement over processing fees charged during online ticket purchases. The lawsuit alleges Festival Fun Parks used "drip pricing" by adding a mandatory processing fee near the end of checkout without adequately disclosing it earlier.

Festival Fun Parks denies liability and wrongdoing, and the court has not decided which side is right. The settlement still requires final approval. Customers who want a payment must submit a valid claim by November 24, 2026; doing nothing will not produce a payment.

Who may qualify for the settlement?

The settlement class covers people who lived in the United States and purchased admission tickets through www.ragingwaters.com between June 1, 2020, and June 22, 2026, if they paid a processing fee. The notice does not say that tickets bought through another website, at the park, or without a processing fee qualify.

Certain people and entities are excluded, including those who submit valid opt-out requests, governmental entities, the parties' lawyers, Festival Fun Parks and specified related entities and personnel, the presiding judicial officer and related family and staff, and anyone who previously released claims arising from the same processing-fee allegations.

How will individual payments be calculated?

There is no fixed payment amount or stated per-person maximum. After court-approved deductions, the remaining net settlement fund will be divided among eligible claimants according to the proportion of the total processing fees each claimant paid during the class period. That means a claimant who paid a larger share of qualifying fees is expected to receive a larger share of the net fund.

The $850,000 fund also covers other approved costs. The notice estimates up to $283,333.33 for attorneys' fees, $13,965.86 for litigation expenses, $67,000 for notice and administration, and up to $2,500 as a service award for the class representative. The final payment will therefore depend on approved deductions, the number of valid claims, and the processing-fee records used in the allocation.

One claim covers multiple qualifying purchases

Class members who placed more than one qualifying order need to submit only one Claim Form. The form may be filed online or printed and mailed. Online claims must be submitted by November 24, 2026, and mailed claims must be postmarked by that date.

The notice does not specify that receipts or other supporting documents must accompany the claim. It does require each claimant to attest under penalty of perjury that they lived in the United States, bought qualifying Raging Waters tickets during the class period, paid a processing fee, and supplied truthful information. An incomplete, inaccurate, or late form may be rejected.

Doing nothing gives up claims without a payment

This is a claim-required settlement. A class member who does nothing will not receive cash, but will remain bound by the settlement if it receives final approval. The release covers claims alleged in the operative complaint or arising from the same facts concerning the challenged processing fees.

People who want to preserve the ability to pursue their own lawsuit over those claims must request exclusion by September 28, 2026. Excluding yourself means giving up any payment from this settlement. Class members may instead object by the same September 28 deadline, but an objection does not replace a Claim Form: an objector must still file a timely valid claim to receive money.

Court approval comes before payments

The final approval hearing is scheduled for November 9, 2026, at 9:00 a.m. in Department 6 of the Spring Street Courthouse in Los Angeles. The notice advises class members to check the official settlement website because the date or format may change. It does not state a timezone for the hearing.

Payments will not be distributed unless the court approves the settlement and any appeals are resolved in its favor. The notice cautions that appeals can take time, potentially more than a year. Eligible customers should use the official settlement website for the Claim Form and current case information rather than waiting for the hearing or payment process to finish.