A proposed settlement could provide two years of medical-data monitoring to people notified of the 2023 Managed Care of North America and Healthplex data incident. Class members may also claim up to $2,500 for qualifying documented losses, although cash payments come from a $250,000 pool and may be reduced if approved claims exceed that amount.
The incident involved potential unauthorized access to personal and health information between February 26 and March 7, 2023. The affected information varied and may have included names, contact details, Social Security or government identification numbers, health-insurance and Medicaid or Medicare identifiers, and information about dental or orthodontic care. Plaintiffs allege negligence and breach of implied contract, among other claims. The defendants deny wrongdoing, and no court has found them liable.
Class membership is tied to receiving notice
The class generally consists of living people in the United States who were sent notice that their private information was potentially affected by the incident. It does not include everyone who has ever received dental coverage or services connected to MCNA or Healthplex.
Company-related directors, officers, agents, subsidiaries and affiliates, governmental entities, the judge and court staff, and people who timely opt out are excluded. Anyone unsure about inclusion should use the contact information in the notice to ask the settlement administrator.
Monitoring does not require a claim form
Class members who remain in the settlement are entitled to two years of CyEx Medical Shield Complete without submitting a cash claim. The service includes financial and identity protections, five medical-data monitoring categories, and insurance related to financial, identity, and medical fraud.
The benefit still requires enrollment. Each notice includes a unique code, which is expected to become active within 30 days after the settlement's effective date. The notice currently estimates January 15, 2027, for activation, but that timing depends on final approval. The insurance packaged with monitoring is not a cash award payable to each class member.
Cash claims require third-party records
The separate cash benefit reimburses actual, documented, unreimbursed out-of-pocket losses caused by fraud or identity theft traceable to the incident. Eligible losses must have occurred after the incident and before March 7, 2026, and the claimant must have made reasonable efforts to avoid or recover the loss.
Third-party records such as receipts, correspondence, or telephone records are required. A personal declaration may explain supporting evidence but is not sufficient by itself. Claims rejected for missing or inadequate documentation will not be paid unless the deficiency is successfully cured.
The $250,000 pool can reduce approved awards
Each valid documented-loss claim is capped at $2,500, but all approved cash claims share a pool of no more than $250,000. If the approved total exceeds that pool, payments will be reduced proportionally.
The notice does not describe the $250,000 as the total value of the settlement. The defendants separately agreed to pay monitoring, administration expenses, business-practice changes, and any court-approved attorneys' fees and costs. Class counsel may request up to $6.4 million in fees and no more than $1.313 million in litigation costs, paid by the defendants rather than from the documented-loss pool.
Monitoring and cash follow different workflows
Someone who wants only monitoring does not need to file a claim form, but must retain the unique code and enroll when activation opens. Someone seeking cash must submit a complete claim with supporting records.
This split makes it important not to confuse class membership with cash eligibility. Remaining in the class preserves access to monitoring; it does not automatically reimburse a documented loss.
Cash claims are due October 19
Online cash claims must be submitted by 11:59 p.m. Eastern Time on October 19, 2026, and mailed claims must be postmarked by that date. The claim should include the third-party records needed to connect the expense to the incident.
The final approval hearing is scheduled for November 16, 2026, at 2:00 p.m. Eastern Time. Monitoring activation and cash distributions will occur only after the settlement becomes final and any appeals are resolved. Class members should watch the official website for schedule updates and keep their notice and enrollment code in a safe place.