People who used Cone Health's online MyChart portal or submitted a form through a Cone Health website may qualify for a cash payment from a proposed $1.765 million privacy settlement. Approved claimants will divide the net fund equally, so the individual payment cannot be calculated until the number of valid claims is known.
The lawsuit alleges that Cone Health improperly tracked information about website users, including people accessing the MyChart patient portal. Cone Health denies wrongdoing. To receive money, eligible users must submit a claim by October 5, 2026.
Who is included in the MyChart settlement?
The settlement covers living people who, from September 1, 2016, through November 3, 2022, either accessed the MyChart patient portal on a Cone Health website or completed a submission form on a Cone Health website.
The class is not limited to people who received a notice in the mail. It is also not described as covering every Cone Health patient. Eligibility depends on using one of the identified website features during the class period.
The notice excludes Cone Health employees, officers and agents, related corporate entities, certain judges and court staff, Class Counsel, people tied to those excluded groups, and anyone who validly opts out.
The payment is an equal share, not a fixed award
Cone Health will place $1,765,000 into the settlement fund. After court-approved legal fees and expenses, administration costs and any service award are paid, the remaining money will be divided equally among all class members who submit valid claims.
Because the denominator is unknown, the notice does not estimate a per-person payment. More valid claims will generally mean a smaller share for each claimant, while fewer claims could increase it.
Class Counsel plans to request up to $613,333.33 in fees, costs and expenses, and a $5,000 service award for the class representative. Those amounts, if approved, will come from the same fund before claimant payments are calculated.
Filing requires an attestation, not supporting documents
The claim form asks the filer to affirm that they accessed the MyChart portal or completed a Cone Health website submission form during the covered period. The form must be signed.
The notice does not require receipts, screenshots or medical records. That does not make the claim automatic: the administrator must still determine that the submission is valid and timely.
People who used both MyChart and a website form should follow the official form rather than submit duplicate claims. Online filers should save the confirmation, and mail filers should keep a copy and proof of mailing.
What the case says about website tracking
The lawsuit claims Cone Health improperly tracked information belonging to users of its websites, including the MyChart patient portal. The official notice does not identify every data field, tracking technology or recipient allegedly involved, so consumers should not assume details beyond that description.
Cone Health denies every claim and allegation of wrongdoing or liability. The court has not ruled that Cone Health violated the law. The settlement is intended to avoid the cost, delay and risk of continued litigation.
Anyone who remains in the class will release the legal claims covered by the agreement, even if they do not file a claim and receive no money.
October 5 controls all three major choices
The deadline to submit a claim is October 5, 2026. An online claim must be completed through the official settlement website; a mailed form must be postmarked by that date.
October 5 is also the deadline to opt out or object. Opting out means receiving no payment but retaining the right to pursue covered claims separately. An objection asks the court to reject or change the settlement while the objector remains in the class and may still file a claim.
The final approval hearing is scheduled for November 5, 2026, at 2 p.m. Eastern in federal court in Greensboro, North Carolina. Payments will be issued only if the settlement becomes final and any appeals are resolved.