Krispy Kreme Doughnuts Data Breach Settlement: Cash and Credit Monitoring

You choose between the documented-loss payment and the alternate cash payment. The cash amount you actually receive may be adjusted upward or downward because the available net fund and the number and value of valid claims can affect all cash payments.

• Cash Payment A can reimburse fraud- or identity-theft-related losses up to $3,500, but you need reasonable documents supporting the loss. Examples include phone records, emails or other correspondence, and receipts.
• Cash Payment B is an estimated $75 payment that does not require loss documents.
• You cannot receive both cash options. Credit monitoring is separate from the cash choice.

For the documented-loss payment, send records that help show the loss was related to fraud or identity theft from the data incident.

• Documents may include telephone records, correspondence such as emails, and receipts.
• A personal certification, declaration, or affidavit by itself does not count as reasonable documentation. It may be included to explain or support other documents.
• The notice does not list every acceptable document. It gives examples rather than a complete list.

A problem with a documented-loss claim does not necessarily mean no cash claim will be considered. Under the notice, it may be treated as the alternate-cash option instead.

• The Settlement Administrator will process the claim as a request for Cash Payment B if you do not provide reasonable documentation for a claimed loss.
• The same result applies if the Administrator finds your claim invalid and you do not correct it. The notice refers to this as curing the claim.
• The notice does not explain the correction process or how much time will be allowed to correct a claim.

The documented-loss option does not cover the same expense twice.

• You cannot be paid again for an expense that another source already reimbursed.
• This includes compensation connected with the credit-monitoring and identity-theft-protection product offered with Krispy Kreme’s notification letter.

Credit monitoring is available separately from the cash-claim process. The notice says eligible class members receive access without filing a claim.

• No claim form is needed for the one year of free credit monitoring.
• Use the activation code from the Postcard Notice. If you did not receive a postcard, you can request a code from the Settlement Administrator.
• The monitoring will not become active unless the settlement receives final approval and becomes effective.

A claim form is required for cash, but not for credit monitoring.

• To seek either cash option, submit a valid claim online by June 22, 2026, or mail it with a June 22, 2026 postmark.
• Claim forms are available through the settlement website, by calling 1-877-239-1879, or by writing to the Settlement Administrator.
• The mailing address is Krispy Kreme Data Incident Settlement Administrator, PO Box 2047, Portland, OR 97208-2047.

Opting out means leaving the settlement. You would not receive settlement benefits and would not be bound by the settlement, but you keep the ability to pursue your own claims about the matters the settlement releases.

• Mail a written exclusion request to the Settlement Administrator with a June 6, 2026 postmark.
• Include your name, address, telephone number, email address if any, your personal physical signature, and a statement that you want to be excluded.
• You cannot opt out by phone or email. A third party cannot submit a mass or class opt-out request unless every individual class member has signed.

Objecting does not remove you from the settlement. It tells the Court what you disagree with while you remain bound by the settlement if it is approved.

• You must remain in the settlement class to object; someone who opts out cannot object.
• By June 6, 2026, file a written objection with the Court and send it to Class Counsel, Defendant’s Counsel, and the Settlement Administrator.
• The objection has detailed content requirements, including your contact information, the reasons for the objection, and your signature. The notice also requires information about certain prior class-action objections by you and any lawyer representing you.

The scheduled hearing is not itself final approval. Benefits are to be provided only after approval and after the settlement becomes final.

• The hearing is scheduled for July 6, 2026, at 9:30 a.m. at the Charles R. Jonas Federal Building, 401 West Trade Street, Charlotte, NC 28202.
• The Court will decide whether to approve the settlement and requests for attorneys’ fees, costs, and service awards.
• You do not have to attend. The hearing date, time, format, or location may change.

These requests have not been granted merely because they are listed in the notice.

• Class Counsel plans to ask for attorneys’ fees up to one-third of the Settlement Fund, plus reasonable costs.
• They also plan to seek service awards up to $1,500 each for the Class Representatives.
• Any amounts awarded for these items are paid from the Settlement Fund, and the Court may award less.