NOTICE OF PROPOSED CLASS ACTION SETTLEMENT
United States District Court for the Eastern District of Pennsylvania
Hasson v. Comcast Cable Communications, LLC, No. 2:23-cv-05039-JMY
Were you notified that your personal information may have been
compromised by the October 2023 Comcast Data Breach? You may be eligible
for benefits from a class action settlement.
A federal court authorized this Notice. You are not being sued. This is not a solicitation from a lawyer.
• A proposed Settlement has been reached with Comcast Cable Communications, LLC, and Comcast Corporation
(collectively, “Comcast”), in a class action lawsuit regarding a cybersecurity incident that occurred in October 2023, in
which a third-party gained unauthorized access to customers’ personal information (the “Data Breach”). Comcast denies
that it engaged in any wrongdoing or violated any law.
• You are included in this Settlement as a Settlement Class Member if you were sent a notice of the Data Breach on
or around December 18, 2023 informing you that your personal information may have been compromised.
• The proposed Settlement requires Comcast to establish a Settlement Fund of $117,500,000 to cover cash payments
to Settlement Class Members, reimbursement for documented out-of-pocket losses and lost time, and the cost of
Identity Defense Services and Restoration Services, as well as notice and administrative costs, and court-approved
attorneys’ fees and expenses, and Service Awards.
• As a Settlement Class Member, your rights are affected whether you act or do not act. Please read this Notice carefully.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT DEADLINE
File a Claim You must submit a Claim Form to receive reimbursement for Out-of-Pocket
Losses and/or Lost Time, or an Alternative Cash Payment. See Question 13.
As an automatic benefit, Settlement Class Members have been provided with August 14, 2026
an enrollment code for Identity Defense Services and Restoration Services
that can be used after the Settlement becomes final.
Exclude Yourself You can exclude yourself from the Settlement by informing the Settlement
Administrator that you want to “opt out” of the Settlement. If the Settlement
from the
becomes final, this is the only option that allows you to retain your rights to June 1, 2026
Settlement separately sue for claims related to the Data Breach. If you opt out, you may
not make a claim for benefits under the Settlement. See Question 18.
Object to the If you do not opt out of the Settlement, you may object to it by writing to the
Settlement and/or Court about why you do not like the Settlement. You may also ask the Court
Attend a Hearing for permission to speak about your objection at the Final Approval Hearing. June 1, 2026
If you object, you may also file a claim for a Settlement payment. See
Question 19.
Do Nothing If you do nothing, you will remain a Settlement Class Member and will give up
the right to sue, continue to sue, or be part of another lawsuit against the
Released Parties related to the legal claims resolved by this Settlement. You will
not receive a Settlement payment, but you will be able to enroll in Identity No Deadline
Defense Services and Restoration Services after the Settlement becomes
final.
• These rights and options—and the deadlines to exercise them—are explained in this Notice.
• The Court in charge of this case still must decide whether to approve the Settlement.
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WHAT THIS NOTICE CONTAINS
Basic Information
1. Why was this Notice issued?.............................................................................................................. 3
2. What is this Action about?................................................................................................................. 3
3. What is a class action?........................................................................................................................ 3
4. Why is there a settlement?................................................................................................................. 3
Who is in the Settlement?
5. Who is included in the Settlement?.................................................................................................... 3
6. Are there exceptions to being included in the Settlement?................................................................. 4
The Settlement Class Member Benefits
7. What does the Settlement provide?.................................................................................................. 4
8. Tell me more about reimbursement for Out-of-Pocket Losses and Lost Time.................................. 4
9. Tell me more about the Alternative Cash Payment........................................................................... 5
10. Tell me more about the Identity Defense Services and Restoration Services................................... 5
11. How will Settlement Payments be calculated?…………………………………………………….. 6
12. What claims am I releasing if I stay in the Settlement Class?............................................................ 6
How to get Settlement Class Member Benefits – Making a Claim
13. How do I submit a Claim Form and get Settlement Class Member Benefits?.................................. 6
14. When will I get my Settlement Class Member Benefits?................................................................... 6
The Lawyers Representing You
15. Do I have a lawyer in this case?......................................................................................................... 6
16. Should I get my own lawyer?............................................................................................................. 7
17. How will the lawyers be paid?............................................................................................................ 7
Excluding Yourself from the Settlement
18. How do I opt out of the Settlement?................................................................................................... 7
Objecting to the Settlement
19. How do I tell the Court if I do not like the Settlement?...................................................................... 8
20. What is the difference between objecting and opting out?................................................................. 8
The Court’s Final Approval Hearing
21. When is the Court’s Final Approval Hearing?................................................................................... 8
22. Do I have to come to the Final Approval Hearing?............................................................................ 9
If you Do Nothing
23. What happens if I do nothing at all?................................................................................................... 9
Getting More Information
24. How do I get more information?......................................................................................................... 9
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BASIC INFORMATION
1. Why was this Notice issued?
A Court authorized this Notice because you have a right to know about the proposed Settlement of this
Action and about all your options before the Court decides whether to grant Final Approval of the
Settlement. This Notice explains the Action, your legal rights, what benefits are available, and who can
receive them.
The Action is called Hasson v. Comcast Cable Communications, LLC, Case No. 2:23-cv-05039-JMY
and is pending in the United States District Court for the Eastern District of Pennsylvania. The people
who filed this Action are called the Plaintiffs and the companies they sued, Comcast Cable
Communications, LLC, Comcast Corporation, Citrix Systems Inc., and Cloud Software Group Inc., are
called the Defendants.
2. What is this Action about?
On December 18, 2023, Comcast announced that it had been the victim of a third-party, criminal
cyberattack between October 16, 2023, and October 19, 2023, in which the attackers were able to gain
unauthorized access to customers’ personal information. The Action alleges that Comcast failed to
properly protect personal information in accordance with its duties, had inadequate data security, was
unjustly enriched by the use of personal data of the impacted individuals, violated the federal Cable Act,
47 U.S.C. § 521 et seq., violated certain state consumer statutes and other laws, and improperly or
inadequately notified potentially impacted individuals. Comcast denies that it engaged in any
wrongdoing or violated any law and denies liability.
3. What is a class action?
In a class action, one or more individuals sue on behalf of other people with similar claims. These
individuals who sue are known as “Class Representatives” or “Plaintiffs.” Together, the people included
in the class action are called a “Settlement Class” or “Settlement Class Members.” One court resolves
the lawsuit for all Settlement Class Members, except for those who exclude themselves (sometimes
called “opting out”) from a settlement. In this Settlement, the Class Representatives are Patricia Andros,
Michelle Birnie, Jessica Durham, Ryan Emmett, Vince Estevez, Alexander Nunn, Steven Prescott,
Robert Smith, Veronica Verdier, Marcia Proto Wilson, and Jodi Wolfson.
4. Why is there a settlement?
The Court has not decided in favor of the Plaintiffs or Defendants. The Defendants deny all claims and
contend that they have not violated any laws. The Plaintiffs and Defendants agreed to a settlement to
avoid the costs and risks of a trial and, through the Settlement, Settlement Class Members are eligible to
claim a payment and other benefits. The Plaintiffs and their attorneys, who also represent Settlement
Class Members, believe the Settlement is in the best interests of all Settlement Class Members.
WHO IS IN THE SETTLEMENT?
5. Who is included in the Settlement?
The Settlement Class consists of all persons residing in the United States and its territories who were
sent individual notification of the Data Breach, which occurred in October 2023, and was publicly
disclosed by Comcast in December 2023.
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6. Are there exceptions to being included in the Settlement?
Yes, excluded from the Settlement Class are: (i) Comcast, any entity in which Comcast has a controlling
interest, and Comcast’s officers, directors, employees, legal representatives, successors, subsidiaries,
and assigns; (ii) any judge, justice, or judicial officer presiding over the Action and the members of their
immediate families and judicial staff; (iii) any individual who timely and validly opts out of the
Settlement; and (iv) all individuals who, on or before the filing of Plaintiffs’ Motion for Preliminary
Approval, either (1) filed a written arbitration demand or petition against Comcast relating to the Data
Breach but have not signed a release of their claims against the Released Parties, (2) provided written
notice to Comcast that they are currently represented by counsel for an arbitration claim related to the
Data Breach but have not signed a release of their claims against the Released Parties, or (3) released
their claims against the Released Parties.
THE SETTLEMENT CLASS MEMBER BENEFITS
7. What does the Settlement provide?
If approved by the Court, Comcast will pay $117,500,000 into a Settlement Fund to resolve the
Settlement. The Settlement Fund will be used to pay:
• Notice and Administrative Costs;
• Attorneys’ Fees and Expenses approved by the Court;
• Service Awards to the Class Representative, approved by the Court; and
• Settlement Benefits as provided for in the Comcast Consumer Settlement Benefits Plan, which
includes reimbursement for Out-of-Pocket Losses and Lost Time, Alternative Cash Payments,
and Identity Defense Services and Restoration Services.
To the extent total valid claims are greater than or less than the Net Settlement Fund, all valid claims
(including Alternative Cash Payments) will be adjusted upward or downward on a proportional (pro
rata) basis. More detailed information on these commitments and the Comcast Consumer Settlement
Benefits Plan is provided in the Settlement Agreement, which is available at
www.comcastbreachsettlement.com.
8. Tell me more about reimbursement for Out-of-Pocket Losses and Lost Time.
Settlement Class Members may choose to file a claim for reimbursement of documented Out-of-Pocket
Losses and/or up to five (5) hours of Lost Time as described below:
(1) Out-of-Pocket Losses: If you spent money to deal with fraud or identity theft that you reasonably
believe was “fairly traceable” (as defined in the Claim Form) to the Data Breach, or to protect
yourself from future harm as a result of the Data Breach, then you can submit a claim for
reimbursement. Out-of-Pocket Losses that are eligible for reimbursement may include, without
limitation, the following:
• unreimbursed costs, expenses, losses, or charges incurred as a result of identity theft or identity
fraud, falsified tax returns, or other alleged misuse of a Settlement Class Member’s personal
information;
• costs incurred on or after October 16, 2023, associated with placing or removing a credit freeze
on a Settlement Class Member’s credit file with any credit reporting agency;
• other miscellaneous expenses incurred on or after October 16, 2023, related to any Out-of-
Pocket Loss such as notary, fax, postage, copying, mileage, and long-distance telephone charges;
• costs of credit reports, credit monitoring, or other products related to detection or remediation
of identity theft incurred on or after October 16, 2023, through the date of the Settlement Class
Member’s claim submission.
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To file a claim for Out-of-Pocket Losses, you must submit a valid Claim Form by August 14, 2026,
choosing to receive the Out-of-Pocket Losses benefit, including an attestation regarding any actual and
unreimbursed losses made under penalty of perjury and providing “Reasonable Documentation”
supporting your claim (e.g., credit card statements, bank statements, invoices, telephone records, and
receipts). “Self-prepared” documents such as handwritten receipts are, by themselves, insufficient
to receive reimbursement but can be considered to add clarity to or support other submitted
documentation.
(2) Lost Time: If you spent time dealing with fraud, identity theft, or other misuse of your personal
information that you believe was “fairly traceable” to the Data Breach and spent time taking
preventative measures to avoid such losses, you may submit a claim for Lost Time. Lost Time will
be paid at a Reimbursement Rate of $30 per hour for up to five (5) hours in 15-minute increments.
To file a claim for Lost Time, you must submit a valid Claim Form by August 14, 2026, choosing to
receive the Lost Time benefit, including an attestation regarding: (i) any fraud, identity theft, or other
alleged misuse of your personal information which you believe was “fairly traceable” to the Data Breach,
or any preventive measures you took to avoid such fraud, identity theft, or other misuse, and (ii) the
amount of time that you spent remedying this misuse or on preventative measures with a self-certified
explanation of how you spent that time.
Settlement Class Members making a claim for Out-of-Pocket Losses and/or Lost Time are subject to a
total payment cap of up to $10,000 and are entitled to the greater payment amount of the approved
claim for Out-of-Pocket Losses and Lost Time, or the Alternative Cash Payment (see Question 9) under
the provisions outlined in the Settlement Agreement. See Question 11 for more information on how
claim payments will be calculated.
9. Tell me more about the Alternative Cash Payment.
As an alternative to making a claim for Out-of-Pocket Losses and Lost Time, Settlement Class Members
may request an Alternative Cash Payment, estimated in the amount of $50 subject to pro rata adjustment.
To file claim for an Alternative Cash Payment, you must submit a valid Claim Form by August 14,
2026.
10. Tell me more about the Identity Defense Services and Restoration Services.
Settlement Class members are entitled to three years of CyEx Financial Shield Complete, which
provides: 1-bureau credit monitoring; dark web monitoring; real-time authentication alerts; high-risk
transaction monitoring; lost wallet protection; $1 million in identity theft insurance; security freeze
assistance; victim assistance; financial transaction monitoring; monthly credit score tracking; fictitious
identity monitoring; bank & financial account monitoring; address change monitoring; home title
monitoring; and access to trained customer service agents to assist class members respond to suspicious
activity.
Settlement Class Members do not need to submit a Claim Form to receive Identity Defense Services and
Restoration Services. Settlement Class Members are automatically eligible to enroll in Identity Defense
Services and Restoration Services. Individualized enrollment codes have been provided on the email
and/or mailing sent to each Settlement Class Member. To pre-enroll in this service, visit
http://app.financialshield.com/enrollment/activate/comcastfs and enter your activation code. Once the
settlement is final, Settlement Class Members who (1) pre-enroll in this service will be sent an email
from CyEx with a link explaining how to complete enrollment and activate the service or (2) do not pre-
enroll in Identity Defense Services and Restoration Services will be sent an email from the Settlement
Administrator containing their enrollment code and instructions regarding how to complete enrollment
and activate the service. If you did not receive an email regarding this Settlement, you may provide your
email address to the Settlement Administrator via the Settlement Website.
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11. How will Settlement Payments be calculated?
After deducting Notice and Administrative Costs, Attorneys’ Fees and Expenses, the Service Award,
and the costs associated with Identity Defense Services and Restoration Services, the balance of the
Settlement Fund (the “Net Settlement Fund”) will be used to pay all approved claims for Out-of-Pocket
Losses, Lost Time, and Alternative Cash Payments. Payment amounts may be adjusted based on the
amount remaining in the Net Settlement Fund on a pro rata (proportional) basis. Detailed information is
available in Section 8 of the Comcast Consumer Settlement Benefits Plan.
12. What claims am I releasing if I stay in the Settlement Class?
Unless you opt out of the Settlement, you cannot sue, continue to sue, or be part of any other lawsuit
against the Released Parties about any of the legal claims this Settlement resolves. The Releases section
in the Settlement Agreement describes the legal claims that you give up if you remain in the Settlement
Class. The Settlement Agreement can be found at www.comcastbreachsettlement.com.
HOW TO GET SETTLEMENT CLASS MEMBER BENEFITS – MAKING A CLAIM
13. How do I submit a Claim Form and get Settlement Class Member Benefits?
To file a claim for Out-of-Pocket Losses, Lost Time, Alternative Cash Payment, and/or Identity Defense
Services, you must submit a Claim Form by August 14, 2026. Claim Forms may be submitted online at
www.comcastbreachsettlement.com by 11:59 p.m. ET, or mailed postmarked by August 14, 2026 to the
Settlement Administrator at:
Hasson v. Comcast Cable Communications LLC
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
Reminder: More information about how to request Restoration Services will be provided after the Court
grants Final Approval of the Settlement via the Settlement Website,
www.comcastbreachsettlement.com.
14. When will I get my Settlement Class Member Benefits?
The short answer is – after the Settlement is “finally approved” and any challenges to that approval are
finally resolved. The Court is scheduled to hold a Final Approval Hearing on July 7, 2026. If the Court
approves the Settlement, there may be appeals. It is always uncertain whether appeals will be filed and,
if so, how long it will take to resolve them. Settlement Class Member Benefits will be distributed as soon
as possible, if and when the Court grants Final Approval of the Settlement and after any appeals are
resolved.
THE LAWYERS REPRESENTING YOU
15. Do I have a lawyer in this case?
Yes, the Court appointed Gary F. Lynch of Lynch Carpenter LLP and Norman E. Siegel of Stueve Siegel
Hanson LLP as Co-Lead Counsel, and James A. Francis of Francis Mailman Soumilas, P.C. and Charles
E. Schaffer of Levin Sedran & Berman LLP as Co-Liaison Counsel. These attorneys represent you and
other members of the Settlement Class as Class Counsel. You will not be charged directly for these
lawyers; instead, they will be paid from the Settlement Fund.
If you want to be represented by your own lawyer, you may hire one at your own expense.
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16. Should I get my own lawyer?
It is not necessary for you to hire your own lawyer because Co-Lead Counsel works for you. If you want
to be represented by your own lawyer, you may hire one at your own expense.
17. How will the lawyers be paid?
Co-Lead Counsel will ask the Court to approve attorneys’ fees up to one-third of the Settlement Fund
($39,170,000) plus reimbursement of litigation expenses, as well as a $5,000 Service Award payment to
each of the Class Representatives. Once filed, you may review Co-Lead’s Counsel’s motion for
attorneys’ fees, reimbursement of expenses, and service awards on the Settlement Website. If approved,
these amounts will be paid from the Settlement Fund before making payments to Settlement Class
Members who submit valid Claim Forms.
EXCLUDING YOURSELF FROM THE SETTLEMENT
18. How do I opt out of the Settlement?
If you do not want to receive any benefits from the Settlement, and you want to keep your right to
separately sue Comcast about the legal issues in this case, you must take steps to exclude yourself from
the Settlement Class. This is called “opting out” of the Settlement Class. The Opt-Out Deadline to submit
a “Request for Exclusion” from the Settlement is June 1, 2026.
To exclude yourself from the Settlement, you must submit a written Request for Exclusion to the
Settlement Administrator that includes the following information:
• The case name and number, “Hasson v. Comcast Cable Communications LLC, No: 2:23-
cv-05039”;
• Your name and address;
• A statement indicating that you want to be excluded from the Settlement Class, such as “I
request to be excluded from the proposed Settlement Class in Hasson v. Comcast Cable
Communications LLC, No: 2:23-cv-05039.”; and
• Your personal signature.
Your Request for Exclusion must be mailed to the Settlement Administrator at the address below,
postmarked no later than June 1, 2026.
Hasson v. Comcast Cable Communications LLC
c/o Kroll Settlement Administration LLC
ATTN: Exclusion Request
P.O. Box 5324
New York, NY 10150-5324
ONLINE OPT-OUTS: If you submit your opt-out online you must verify the request to opt-out no later
than the Opt-Out Deadline using the link sent to the individual who submitted the request for exclusion.
NOTE: You may only seek exclusion for yourself. Opt-out requests seeking exclusion on behalf of more
than one individual will be deemed invalid by the Settlement Administrator.
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OBJECTING TO THE SETTLEMENT
19. How do I tell the Court if I do not like the Settlement?
If you are a Settlement Class Member, you can choose (but are not required) to object to the Settlement
if you do not like it or a portion of it, whether that be to the Settlement Class Member Benefits, the
request for attorneys’ fees and expenses, or Service Award payments, the Releases provided to the
Released Parties, or some other aspect of the Settlement. Through an objection, you give reasons why
you think the Court should not approve the Settlement.
For an objection to be considered by the Court, the objection must include:
• The case name and number (i.e., Hasson v. Comcast Cable Communications LLC, Case No. 2:23-
cv-05039);
• Your name, address, and telephone number and, if represented by counsel, the name and address
of your counsel;
• A statement of whether the objection applies only to you, to a specific subset of the class, or to
the entire class;
• A statement of the number of times you (and, where applicable, your counsel) have objected to a
class action settlement within the three years preceding the date of your objection, along with the
caption of each case you have objected to;
• A statement of the specific grounds for the objection; and
• A statement indicating whether you intend to appear at the Final Approval Hearing, and if so,
whether personally or through counsel.
o If you or your attorney intend to speak at the Final Approval Hearing, you must also include
a detailed description of any evidence and copies of any exhibits you may introduce at the
Final Approval Hearing. The Court will then decide whether to grant you or your attorney
permission to speak at the Final Approval Hearing.
Objections must be filed with, or mailed to, the Court no later than June 1, 2026.
James A. Byrne United States Courthouse
601 Market Street
Philadelphia, PA 19106
20. What is the difference between objecting and opting out?
Objecting is telling the Court that you do not like something about the Settlement. You can object to the
Settlement only if you do not exclude yourself from it. Excluding yourself from the Settlement means
telling the Court you do not want to be part of the Settlement. If you exclude yourself or opt out of the
Settlement, you cannot object to it because the Settlement no longer affects you.
THE COURT’S FINAL APPROVAL HEARING
21. When is the Court’s Final Approval Hearing?
The Court is scheduled to hold a Final Approval Hearing on July 7, 2026 at 10:00 a.m. ET, at James
A. Byrne U.S. Courthouse, 601 Market Street, Philadelphia, Pennsylvania 19106, to decide whether to
approve the Settlement, how much Settlement Attorneys’ Fees and Expenses to award to Class Counsel
for representing the Settlement Class, and whether to approve Service Awards to the Class
Representatives who brought this Action on behalf of the Settlement Class. The date and time of this
hearing may change without further notice. Please check www.comcastbreachsettlement.com for
updates.
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22. Do I have to come to the Final Approval Hearing?
No. Class Counsel will answer any questions the Court may have. You may attend at your own expense.
If you file an objection, you may, but you do not have to come to the Final Approval Hearing to talk
about it. If you file your written objection on time and in accordance with the requirements above, the
Court will consider it. You may also pay your own lawyer to attend, but it is not necessary.
IF YOU DO NOTHING
23. What happens if I do nothing at all?
If you are a Settlement Class Member and you do nothing, you will give up your right to start a lawsuit,
continue a lawsuit, or be part of any other lawsuit against the Released Parties, as defined in the
Settlement Agreement, about the legal issues resolved by this Settlement. In addition, you will be bound
by the Settlement and will not be eligible to receive a Settlement payment. You will, however, be able
to activate Identity Defense Services and Restoration Services after the Settlement becomes final.
GETTING MORE INFORMATION
24. How do I get more information?
This Notice summarizes the proposed Settlement. Complete details are provided in the Settlement
Agreement. The Settlement Agreement, Consumer Settlement Class Member Benefits Plan and other
related documents are available at the Settlement Website, www.comcastbreachsettlement.com.
If you have additional questions or need to update your address, you may contact the Settlement
Administrator by phone at (833) 319-2401, or by mail:
Hasson v. Comcast Cable Communications LLC
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
PLEASE DO NOT CONTACT THE COURT OR DEFENDANTS.
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