Expired listingThe listed claim deadline was 2026-08-14. This page remains available for reference; check the official settlement website for any later updates.

Comcast Data Breach Settlement: Who Could Claim and What It Paid

A proposed $117,500,000 settlement with Comcast covers US residents notified their personal information was exposed in the 2023 data breach. It offered up to $10,000 for documented losses and lost time, or a $50 cash payment, plus identity services. Claims closed August 14, 2026; the court has not yet approved it.

Comcast Data Breach Settlement: Cash and Identity Services

Benefit Summary

Eligible class members may receive choose one: Up to $10,000 for losses and lost time plus Three years of identity services or Estimated $50 cash payment plus Three years of identity services.

Payments come from the $117,500,000 settlement fund and may change after approved deductions.

Available Awards

Up to $10,000 for losses and lost time OR Estimated $50 cash payment

Who Is Included

The settlement covers U.S. residents and territorial residents who were sent individual notice of the October 2023 Comcast data breach publicly disclosed in December 2023, subject to listed exclusions.

  • Proof required: Out-of-pocket-loss claims require an attestation under penalty of perjury and reasonable supporting documentation, such as account statements, invoices, telephone records, or receipts. Handwritten or other self-prepared records alone are not enough. Lost-time claims require an attestation and a self-certified explanation of the time spent. The notice does not state that loss documents are required for the Alternative Cash Payment. Identity-service enrollment uses an individualized code, not loss documentation.

Claim and Payment Information

  • Claim method: Online submission or mail.
  • Claim deadline: 2026-08-14
  • Instructions: Use a valid Claim Form to request a monetary benefit. You can submit the form on the settlement website or mail it to the Settlement Administrator. For identity services, use the individualized enrollment code from your notice email or mailing to pre-enroll; final activation occurs after the settlement becomes final.

Questions & Answers

What benefits are available, and can I receive both monetary options?

The monetary choices do not stack. If you submit a claim for losses and/or lost time, you receive whichever is greater: the approved loss-and-time amount or the Alternative Cash Payment. The identity-services benefit is described separately from those monetary choices.

  • Reimbursement for documented out-of-pocket losses and lost time, with a combined cap of up to $10,000.
  • An Alternative Cash Payment estimated at $50.
  • Three years of CyEx Financial Shield Complete identity-defense and restoration services.

What types of expenses may qualify for out-of-pocket-loss reimbursement?

For expense reimbursement, the notice says you must reasonably believe the loss was fairly traceable to the breach, or was spent to protect yourself from future harm caused by it. The notice lists examples rather than a complete list.

  • Unreimbursed expenses, losses, or charges connected to identity theft, fraud, false tax returns, or other alleged misuse of personal information.
  • Costs incurred on or after October 16, 2023, to place or remove a credit freeze.
  • Other related expenses from that date, such as notary, fax, postage, copying, mileage, and long-distance telephone charges.
  • Credit reports, credit monitoring, and related identity-theft detection or remediation products incurred from that date through the claim-submission date.

How much can I request for time spent dealing with the breach?

The maximum possible lost-time amount before any overall cap or proportional adjustment is $150. Lost time is part of the loss-and-lost-time monetary option, not an extra payment on top of the Alternative Cash Payment.

  • Lost time is paid at $30 an hour.
  • You can request up to five hours, in 15-minute increments.
  • The time must involve dealing with fraud, identity theft, or other misuse believed to be fairly traceable to the breach, or taking preventive measures.

What information and records do I need for a monetary claim?

The notice does not say that supporting loss documents are needed for the Alternative Cash Payment.

  • For out-of-pocket losses: an attestation made under penalty of perjury and reasonable supporting records, such as account statements, invoices, telephone records, or receipts.
  • A handwritten receipt or other self-prepared document alone is not enough for loss reimbursement, though it may help explain other records.
  • For lost time: an attestation describing the misuse or preventive measures and a self-certified explanation of the time spent.

How and when do I submit a monetary claim?

A Claim Form is needed to request out-of-pocket-loss reimbursement, lost-time reimbursement, or the Alternative Cash Payment.

  • Submit online by 11:59 p.m. ET on August 14, 2026.
  • Or mail the Claim Form to Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324, with a postmark no later than August 14, 2026.

Why is my payment amount not guaranteed?

The $117.5 million is the total settlement fund, not a guaranteed amount available only for cash claims. The $50 Alternative Cash Payment is an estimate, and approved loss-and-time claims may also change through the proportional adjustment process.

  • The fund first pays notice and administration costs, court-approved attorneys’ fees and expenses, service awards, and identity-services costs.
  • The balance, called the Net Settlement Fund, pays approved monetary claims.
  • If needed, approved monetary payments can be adjusted proportionally based on the money remaining in that fund.

When could benefits be sent?

The scheduled Final Approval Hearing is July 7, 2026, at 10:00 a.m. ET, but that hearing date does not mean the settlement has been approved or that payments will be sent then.

  • The court must grant final approval.
  • Any appeals or other challenges to that approval must be resolved.
  • Benefits will be distributed as soon as possible after those steps are complete.

How do I opt out, and what does that change?

Opting out means leaving the settlement. You would not receive settlement benefits, but it is the option that preserves your ability to sue separately over the claims covered by this case if the settlement becomes final. An opt-out can cover only the person making the request.

  • Send a written Request for Exclusion to the Settlement Administrator, postmarked by June 1, 2026.
  • Include the case name and number, your name and address, a statement that you want to be excluded, and your personal signature.
  • An online opt-out also must be verified through the link sent to the person submitting it by the deadline.

Can I object instead of opting out?

Objecting tells the court what you disagree with about the settlement. It does not remove you from the settlement, and the notice says you may still file a claim if you object.

  • You may object only if you stay in the settlement; someone who opts out cannot object.
  • Your written objection must be filed with or mailed to the court by June 1, 2026.
  • It must identify the case, provide your contact information, state the grounds for the objection, say whether you plan to attend the hearing, and include other information listed in the notice.

Other Important Dates

  • Exclusion deadline: 2026-06-01
  • Objection deadline: 2026-06-01
  • Final approval hearing: July 7, 2026 at 10:00 a.m. ET
  • Hearing location: James A. Byrne U.S. Courthouse, 601 Market Street, Philadelphia, Pennsylvania 19106

Case Details

  • Total settlement fund: $117,500,000
  • Case name: Hasson v. Comcast Cable Communications, LLC
  • Case number: 2:23-cv-05039-JMY
  • Court: United States District Court for the Eastern District of Pennsylvania
  • Administrator: Kroll Settlement Administration LLC
  • Official Settlement Website: https://www.comcastbreachsettlement.com

Sources

Official Settlement Website
Claim form, FAQ, deadlines, administrator information
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Official Settlement Notice (PDF)
Court-approved notice describing eligibility and benefits
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Official Notice

Read the notice PDF or the text version below.

Official Notice PDF
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Information last updated on 2026-10-07